UserVoice Blog

The most substantial benefit of the feature request process is that it fosters connection to your users, thus deepening their relationship with your product.

Amid economic instability, major SaaS companies like Netflix, Shopify, Groupon, and Loom have chosen to scale down their teams in order to weather an anticipated recession

Thinking about updating your SaaS product pricing? Learn about seven popular pricing options and the strategy behind them.

Learn how customer data can help you improve customers’ experience with your brand.

Humans make assumptions every day—it’s our brain’s way of making sense of the world around us, but assumptions are only valuable if they're verifiable.

The B2B purchasing process can feel complicated for customers. They have to weigh a bevy of product features against their business needs and budget, sometimes without a complete understanding of what a SaaS

Every product roadmap has unexpected twists and turns, but customer feedback forms the signposts that can guide you in the right direction.

Companies that use product-led growth are twice as likely to double their year-over-year revenue compared to their sales-led counterparts.

“Dogfooding” describes the use of your new product by your own team before releasing it to the public. It’s sometimes phrased as “eating your own dog food” or “employee product testing.”

Why do customers choose to buy one SaaS product over another? The reasons why someone chooses your product over a competitor’s matter to your product’s success. If you understand why customers buy, you stand the best chance of maintaining any early wins you’ve earned and repeating that positive trajectory for the future.

When you’re faced with a lot of customer feedback, it’s difficult to know which product changes you should tackle first—any product changes you make will have an impact on your growth and overall success.