See what customers ask for across every product and business unit, weighted by the revenue behind it, and hold the company to closing the loop.
Enterprise security and reporting lead, each backed by renewing accounts. Every theme links to the ideas, quotes and accounts behind it.
Escalations, anecdotes and the last customer call shape the picture. Each unit reports its own way, so nobody can compare demand across the business.
The latest escalation sets the agenda, whether or not it reflects what most customers need.
Votes in one product, tickets in another and spreadsheets in a third can't be added up or compared.
Nobody can say which customers heard back, or how much revenue those updates reached.
Ideas from customers and every customer-facing team land in one governed program, organized by forum and category for each product or unit. Leaders see the top ideas by revenue and accounts without asking anyone to build a report.
With Salesforce or HubSpot connected, every request carries the accounts and revenue behind it. The Activity Report shows the status updates your teams sent, and the voters, accounts and revenue they reached.
Give each product and business unit its own space, and keep leadership's view consistent across all of them.
Forums, categories and owners give each product or business unit its own area, with segments to compare regions and plans.
Business makes multiple instances available, and Enterprise sizes admins and instances to fit your organization.
View-only admins are unlimited on every plan, so executives and stakeholders see everything and change nothing.
Ask the UserVoice agent in plain language and get a table back. With UserVoice MCP, ask from MCP clients that support remote servers and OAuth, including Claude, ChatGPT and Codex, alongside your other tools.
Rated 4.5 out of 5 on G2 from more than 240 reviews.
UserVoice helps us turn customer feedback into shared intelligence across the business. As more teams engage, we get stronger insights, better analytics, and real momentum toward embedding the customer voice into our decision-making.
Ariana Newton
We can quickly surface a complete, data-backed view of every client interaction (questions, feedback, and responses) and turn that into clear insights for renewals. It shows customers we’re listening and acting on what they tell us.
Kathryn Doebler
There are a lot of problems to solve out there, and spending time on something that isn’t the most impactful for our users is heartbreaking. UserVoice challenges me to look at the overall picture of the struggles that our customers as a whole.
Megan Fangmeyer
Accounts and revenue come from your CRM, people come from your identity provider, and answers come to the assistants your leaders already use.
Salesforce
HubSpot
Gainsight (add-on)
Okta
Microsoft Entra ID
OneLogin
Claude
ChatGPTCodexWe run UserVoice on UserVoice. Share an idea on our own feedback portal.
Every month I ask the same questions in UserVoice: what do customers want most, who has been waiting the longest, and did we tell them what happened? It is the one place I see demand across the business with the revenue behind it, without asking anyone to build me a report.
Customer intelligence is customer feedback joined to the accounts and revenue behind it, so leaders can see what customers need, how much business depends on it, and what the company did about it. It goes further than feature voting, which counts requests without that context.
Ask for an admin seat with view-only permission. View-only admins see everything, can ask the UserVoice agent and MCP anything, and can't change data. They are unlimited on every modern plan.
Yes. Forums, categories, owners and segments give each product or unit its own area inside one program. Business makes multiple instances available, and Enterprise sizes admins and instances to fit your organization. Talk to us about how you want leadership reporting to work across them.
UserVoice maintains SOC 2 Type II certification, is GDPR compliant, supports single sign-on and SCIM provisioning, and encrypts data at rest with at least AES-256 and in transit with at least TLS 1.3. Enterprise adds a custom contract and security review.
Yes. UserVoice MCP works with MCP clients that support remote servers and OAuth, including Claude, ChatGPT and Codex. Each person signs in with their own UserVoice login and sees only what their permissions allow.
Plans start at $12,000 a year on Launch. Enterprise is priced to your organization, with custom scale, terms and a dedicated customer success manager. Feedback, portal users and view-only admins are unlimited on every plan.
Get a free 30-day trial after your demo, see your own customer feedback in a real account.
Book a demo
