Enterpret is an AI customer intelligence platform that analyzes feedback from support, sales, and review channels. UserVoice pairs AI analysis with the customer-facing side (a feedback portal, votes, a public roadmap, and revenue-based prioritization) so you can act on what you learn and tell customers about it.
When five people at the same account ask for the same thing, that's one signal, not five tickets. UserVoice links every request to the account behind it, merges duplicates into one theme, and weights it by revenue, so the top of your list is always the right one. Enterpret focuses on analyzing feedback that arrives through other tools; UserVoice also gives you a customer feedback portal where customers submit and vote on ideas directly.
Competitor information is general guidance only. Confirm current plans and pricing directly with the vendor.
If you want AI analysis plus a feedback program customers take part in (a portal for ideas and votes, revenue-based prioritization, and a public roadmap), UserVoice is built for that. Enterpret is focused on analyzing large volumes of feedback from support, sales, and review channels.
UserVoice offers three new modern plans: Launch, Business and Enterprise, starting at $12,000/yr. Only full-access admins count toward your plan, and feedback and portal users are unlimited. See the pricing page for details, or book a demo for a quote. Confirm Enterpret's current plans directly with their team, as pricing and packaging can change.
Yes. Connect the same sources Enterpret reads from, and import historical requests and feedback from CSV, up to 50,000 rows per file. Our Technical Success team can help with the import.
Yes. Some teams keep an analytics tool for mining support tickets and reviews, and use UserVoice for the customer-facing side (collecting ideas, prioritizing them by revenue, and updating customers), connected to Slack, Jira, Zendesk, and Salesforce.
Yes. SSO, role-based access, and SOC 2 Type II certification are part of the core product, so security review is straightforward during procurement.
Yes, free trials are available. Book a demo and we'll set you up with a workspace so your team can try UserVoice hands-on for 30 days.
Get a free 30-day trial after your demo, see your own customer feedback in a real account.
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