Feature request management, from first vote to shipped

Track every feature request through one clear lifecycle — submitted, planned, in progress, shipped — so customers and your team always know where things stand.

Join 70,000+ product innovators already using UserVoice
Request pipeline · Live
Bulk tag editing
18 votes
Custom fields for tickets
142 votes
Slack mention alerts
89 votes
Shipped · 31
Dark mode for portal
312 votes
How It Works

From backlog chaos to a roadmap you can defend

1Submit & vote

Customers and teammates submit and upvote requests from your portal, in-app widget, or Slack — duplicates merge automatically.

2Plan

Move requests through a clear status pipeline and set a public roadmap your team can actually commit to.

3Ship & notify

Mark a request shipped and everyone who voted for it hears about it automatically.

Customer Intelligence

Every feature request counted once, ranked by revenue

When five customers request the same feature, that's one signal – not five tickets. UserVoice links every request to the account behind it, merges duplicates, and weights it by revenue, so your roadmap is always prioritized.

3 people at Acme Co ask separately
SK
"We need SAML/SSO"
1 vote
MT
"Add single sign-on"
1 vote
PR
"SSO please, blocking our renewal"
1 vote
Linked by account, merged into one theme
Counted once, prioritized right
SSO for enterprise login
Acme Co · $84k ARR3 people, 1 count
A UserVoice roadmap kanban view with columns for backlog, shaping, ready, in progress, and shipped

Manage requests from backlog to shipped, prioritized by revenue impact.

What You Get

Everything you need to manage feature requests end to end

A clear status pipeline

Move requests from Under Review to Planned, In Progress, and Shipped, so nothing sits in limbo.

Automatic deduplication

Similar requests merge into one item by AI, so vote counts reflect real demand instead of noise.

A roadmap customers can see

Publish what's planned and in progress without writing a single status update.

Automatic close-the-loop

Every voter gets notified the moment their request ships — no manual follow-up.

Decide what to build with data, not the loudest voice

Every request is scored the same way automatically, so prioritization holds up in the roadmap review.

Revenue

See which requests come from your highest-value accounts, and weight the roadmap accordingly.

Urgency

Know which requests are blocking renewals or driving churn risk before they become a crisis.

Importance

Separate the requests that shape your long-term product from this week's noise.

Relevance

Keep the roadmap aligned to where your product strategy is actually headed.

70,000+
product innovators trust UserVoice
30-day
trial to get your team started
SOC 2 Type II
Certified, out of the box

Comparing feature request tools?

See how UserVoice compares to the alternatives teams evaluate most often.

Integrations

UserVoice works out-of-the-box with what you already use

Fullstory integration logo
Dragonboat integration logo
Salesforce integration logo
Slack integration logo
Zendesk integration logo
Azure DevOps integration logo
Skyvia integration logo
Jira integration logo
Gainsight integration logo
Microsoft Teams integration logo

Stop letting good ideas get lost in a spreadsheet.

Turn every request into a clear, votable, trackable line on your roadmap.

Feature request management — your questions, answered

What is feature request management software?

Feature request management software captures every feature request, merges duplicates, and moves each one through a clear status — submitted, planned, in progress, shipped — so your team and customers always know what's next.

How is this different from a spreadsheet or Trello board?

A spreadsheet holds requests; it doesn't score them, merge duplicates, or notify anyone when something ships. UserVoice does all three automatically.

Can customers vote on feature requests?

Yes. Customers upvote requests from your feedback portal or in-app widget, and vote counts roll up automatically as duplicates are merged.

Can I publish a public roadmap?

Yes. Share what's planned, in progress, and shipped without writing a single status update.

How much does feature request management software like UserVoice cost?

UserVoice pricing scales with your feedback volume and integrations rather than charging per seat. Book a demo and we'll put together a quote tailored to your team's size and use case.

Do you offer a trial?

Yes — start with a 30-day trial. Book a demo and we'll set it up for your team.