Enterprise feedback management, built for scale and security

Give every business unit its own view of customer feedback, roll it all up for leadership, and meet the security bar your procurement team expects.

Join 70,000+ product innovators already using UserVoice
Enterprise rollup · All business units
Enterprise BU
42 accounts · $12.4M ARR
128 ideas
Mid-market BU
210 accounts · $8.1M ARR
312 ideas
SMB BU
2,340 accounts · $4.6M ARR
876 ideas
SSO · SOC 2 Type II · Role-based access
How It Works

From siloed feedback to one governed view

1Segment

Feedback is automatically segmented by account, business unit, or region, so every team sees only what's relevant to them.

2Govern

Role-based access, SSO, and audit logs keep feedback data inside the boundaries your security team sets.

3Report

Roll every segment back up into one executive view, without exporting a single spreadsheet.

Customer Intelligence

One signal per account, ranked by the revenue at stake

When five people across business units flag the same problem, that's one signal — not five tickets. UserVoice links every request to the account behind it, merges duplicates into one theme, and weights it by revenue, so priority holds up across the whole portfolio.

3 people at Acme Co ask separately
SK
"We need SAML/SSO"
1 vote
MT
"Add single sign-on"
1 vote
PR
"SSO please, blocking our renewal"
1 vote
Linked by account, merged into one theme
Counted once, prioritized right
SSO for enterprise login
Acme Co · $84k ARR3 people, 1 count
A UserVoice trend analysis chart showing themes with highest account value over time
What You Get

Everything an enterprise feedback program needs to pass review

Multi-business-unit rollup

Segment feedback by account, region, or business unit, and roll it all up for leadership in one view.

Enterprise-grade security

SSO, role-based permissions, and audit logs keep feedback data governed the way your security team expects.

Flexible workflows

Route feedback to the right team automatically based on rules your admins control.

Procurement-ready

SOC 2 Type II certified out of the box, with the documentation your security review needs.

Built to pass procurement, not just win a demo

The controls your security and IT teams ask for, already built in.

Security

SSO and role-based access keep feedback data restricted to the people who should see it.

Governance

Audit logs and admin controls give IT the visibility they need to sign off.

Scale

Handle feedback volume across dozens of teams and business units without slowing down.

Reliability

Built on infrastructure held to the same uptime bar as the rest of your enterprise stack.

70,000+
product innovators trust UserVoice
30-day
trial to get your team started
SOC 2 Type II
Certified, out of the box

Evaluating enterprise feedback platforms?

See how UserVoice compares to the alternatives teams evaluate most often.

Integrations

UserVoice works out-of-the-box with what you already use

Fullstory integration logo
Dragonboat integration logo
Salesforce integration logo
Slack integration logo
Zendesk integration logo
Azure DevOps integration logo
Skyvia integration logo
Jira integration logo
Gainsight integration logo
Microsoft Teams integration logo

Give every business unit clarity, and leadership the whole picture.

Enterprise-grade feedback management, built to pass security review and prioritize what matters.

Enterprise feedback management — your questions, answered

What is enterprise feedback management software?

Enterprise feedback management software handles customer feedback at the scale and security level larger organizations need — segmenting it by business unit or account, enforcing access controls, and rolling everything up for leadership.

How is this different from feedback tools built for small teams?

Smaller tools are built for one team and one inbox. UserVoice segments feedback across business units, enforces SSO and role-based access, and rolls it all up into one executive view.

Is UserVoice SOC 2 certified?

Yes, UserVoice is SOC 2 Type II certified out of the box.

Can different business units see only their own feedback?

Yes. Feedback is segmented by account, region, or business unit automatically, so every team sees the view relevant to them.

How much does enterprise feedback management cost?

UserVoice pricing scales with your feedback volume and integrations rather than charging per seat. Book a demo and we'll put together a quote tailored to your team's size and use case.

Do you offer a trial?

Yes — start with a 30-day trial. Book a demo and we'll set it up for your team.