Comparisons · UserVoice vs Savio

UserVoice vs Savio: which is right for your feedback program?

Savio focuses on syncing feedback from your existing tools into one backlog. UserVoice captures feedback from your portal, in-app widget, Slack and customer-facing teams, then adds AI-driven prioritization, a public roadmap, and enterprise-grade controls. Both are customer feedback software, with different centres of gravity.

At a glanceUserVoice vs Savio
What's included with UserVoice
Automatic revenue-based scoring
Public roadmap and idea statuses
AI theme & sentiment analysis
Ask the UserVoice agent about your feedback data
Join product teams already using UserVoice30-day trial to get your team started
Customer intelligence

Feedback counted once, ranked by revenue, not just votes

When five people at the same account ask for the same thing, that's one signal, not five tickets. UserVoice links every request to the account behind it, merges duplicates into one theme, and weights it by revenue, so the top of your list is always the right one. Both approaches ultimately serve feature request management.

3 people at Acme Co ask separately
"We need SAML/SSO" · 1 vote
"Add single sign-on" · 1 vote
"SSO please, blocking our renewal" · 1 vote
Linked by account, merged into one theme
SSO for enterprise login
Counted once, prioritized right
Acme Co · $84k ARR3 people, 1 count

Why teams choose UserVoice over Savio

One system, not just a sync layer
Collect, score, publish a roadmap, and close the loop, all natively, without stitching multiple tools together.
Prioritization built in
Requests are scored automatically by revenue, urgency, and importance, not left for your team to triage manually.
Ready for enterprise
SSO, role-based access, and SOC 2 Type II support your program as it scales beyond one team.
A UserVoice ideas list ranked by revenue impact, aggregated from every source in one native view
Side by side

UserVoice vs Savio, feature by feature

Capability
UserVoice
Savio
Feedback capture across channels
Portal, in-app widget, feedback extension, Slack, CSV import
Varies by plan
AI theme & sentiment analysis
Included
Varies by plan
Ask the UserVoice agent about your feedback data
Included
Varies by plan
Public roadmap and idea statuses
Included
Varies by plan
Revenue & account-based scoring
Included
Varies by plan
Enterprise security (SSO, SOC 2 Type II)
Included
Varies by plan
Starting price
Starting at $12,000/yr
Contact vendor

Competitor information is general guidance only. Confirm current plans and pricing directly with the vendor.

How to read this comparison

Most of the gaps above come down to packaging, not capability. Savio may offer a version of some of these features on a higher tier. We've marked those rows "varies by plan" rather than guess at a specific tier, since packaging changes over time. What's consistent is that UserVoice's new modern plans include the UserVoice agent and MCP, sentiment analysis, revenue-based prioritization, and enterprise security.

Savio focuses on centralizing feedback from support and sales tools into one place. UserVoice does that too, and adds AI-driven theme detection and revenue-based scoring on top, so feedback doesn't just get organized. It gets ranked. For programs spanning business units, that becomes enterprise feedback management.
Switching

How to switch from Savio to UserVoice

Moving off Savio doesn't mean starting over. UserVoice's CSV importers bring your existing feature requests, feedback, and customer data across with their history intact, and our Technical Success team can help with the import. Read the import guide.
01
Export your Savio data
Start with a CSV export of your Savio feature requests and the feedback linked to them, plus the customers who asked.
02
Import ideas and feedback
Load ideas with their descriptions, categories, statuses, and original dates, then attach each customer's feedback and vote with its original date, up to 50,000 rows per file.
03
Connect accounts and tools
Bring in user and account data from Salesforce, a CSV, or the API, then connect Zendesk, Slack, and Jira so your teams can capture feedback where they already work from day one.

Still comparing options?

See how UserVoice stacks up against every alternative teams usually consider. If product analytics is also in the mix, see UserVoice vs Pendo.
Integrations

UserVoice works out-of-the-box with what you already use

Fullstory integration logo
Salesforce integration logo
Slack integration logo
Zendesk integration logo
Azure DevOps integration logo
Jira integration logo
Gainsight integration logo
Microsoft Teams integration logo

UserVoice vs Savio: your questions, answered

Is UserVoice a good Savio alternative?

If you want feedback collection, scoring, a public roadmap, and enterprise security in one native system, UserVoice is built for that. Savio is centered on syncing feedback from tools you already use into a shared backlog.

How does UserVoice pricing compare to Savio?

UserVoice offers three new modern plans: Launch, Business and Enterprise, starting at $12,000/yr. Only full-access admins count toward your plan, and feedback and portal users are unlimited. See the pricing page for details, or book a demo for a quote. Confirm Savio's current plans directly with their team, as pricing and packaging can change.

Can I bring over my existing Savio feedback and votes?

Yes. UserVoice imports feature requests, votes, and the feedback linked to them from CSV, up to 50,000 rows per file, so your Savio history comes with you. Our Technical Success team can help with the import.

Will UserVoice sync with the support and sales tools we connected to Savio?

Yes. UserVoice works out-of-the-box with Slack, Jira, Zendesk, Salesforce, and more, so your teams can capture feedback and see account context in the tools they already use.

Is UserVoice secure enough for enterprise buying reviews?

Yes. SSO, role-based access, and SOC 2 Type II certification are part of the core product, so security review is straightforward during procurement.

Do you offer a trial?

Yes, free trials are available. Book a demo and we'll set you up with a workspace so your team can try UserVoice hands-on for 30 days.

See why teams pick UserVoice for feedback.

Get a free 30-day trial after your demo, see your own customer feedback in a real account.

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