Frill is a simple, affordable board for collecting and voting on ideas. UserVoice is built for teams that need to tie those ideas to revenue, accounts, and an enterprise-ready workflow.
When five people at the same account ask for the same thing, that's one signal — not five tickets. UserVoice links every request to the account behind it, merges duplicates into one theme, and weights it by revenue, so the top of your list is always the right one.
Move beyond raw vote counts to scoring by revenue, urgency, importance, and relevance.
Automatically cluster themes and score sentiment across every piece of feedback, not just structured votes.
Enterprise security and account-level rollup are ready when you need them, not a re-platform away.
| Capability | UserVoice | Frill |
|---|---|---|
| Unified feedback from every channel | Surveys, support, sales, in-app, reviews | Varies by plan |
| AI theme & sentiment analysis | Included | Varies by plan |
| Chat with AI about your feedback data | Included | Varies by plan |
| Public roadmap & changelog | Included | Varies by plan |
| Revenue & account-based scoring | Included | Varies by plan |
| Enterprise security (SSO, SOC 2 Type II) | Included | Varies by plan |
| Starting price | Scales with feedback volume | Contact vendor |
Competitor information is general guidance only — confirm current plans and pricing directly with the vendor.
Most of the gaps above come down to packaging, not capability — Frill may offer a version of some of these features on a higher tier. We've marked those rows "varies by plan" rather than guess at a specific tier, since packaging changes over time. What's consistent is that UserVoice bundles AI analysis, revenue-based prioritization, and enterprise security into the core product, not as an add-on.
If you're a small team that just needs a simple board for collecting and voting on ideas, Frill is a reasonable, affordable starting point. UserVoice is built for teams that need to go further — tying feedback to specific accounts and revenue, and passing enterprise security review.
See how UserVoice stacks up against every alternative teams usually consider.
Feedback tied to revenue, ready to scale with your team.
If you need feedback tied to revenue, accounts, and enterprise-grade security, UserVoice is designed for that. Frill is a simple, affordable board well suited to small teams collecting and voting on ideas.
UserVoice pricing scales with your feedback volume and integrations rather than charging per seat; book a demo for a quote tailored to your team. Confirm Frill's current plans directly with their team, as pricing and packaging can change.
Yes. Our onboarding team can help import existing feedback data as part of getting started.
Teams typically move to UserVoice when votes alone stop being enough — when feedback needs to be scored by revenue and account, analyzed by AI for themes, and reviewed under enterprise security requirements.
Yes. SSO, role-based access, and SOC 2 Type II certification are part of the core product, so security review is straightforward during procurement.
Yes — start with a 30-day trial. Book a demo and we'll set it up for your team.
