Comparisons · UserVoice vs Canny

UserVoice is your alternative to Canny

Canny is a feedback board for collecting feature requests. UserVoice is customer intelligence. If your team is using Canny to manage feedback, you’re letting vote counts decide priorities that should be decided by revenue impact. Both tools cover feature request management; they differ on what happens after the votes come in.

At a glanceUserVoice vs Canny
What's included with UserVoice
Centralized customer feedback portal
Automatic grouping & deduplication
Vote-based demand signals
Structured request submission
Join product teams already using UserVoice30-day trial to get your team started

UserVoice vs Canny: organize feedback by revenue, not just votes

Filter, sort, and group requests by votes, associated revenue, customer segments, customizable fields, and more to organize feedback in a way that aligns with your workflows and goals. Still weighing options? See all UserVoice alternatives compared. The closest analogue to Canny is UserVoice vs Featurebase.

Feedback organized into themes by revenue and segment

Beyond Canny's board: analytics that connect requests to CRM data

Confidently prioritize what to build next by evaluating CRM data alongside clear user signals. Pin-point quick wins, account-based opportunities, and potential churn risks.

Ideas enriched with account and CRM data

A Canny alternative that keeps you customer-centric as you scale

With automatic notifications and built-in communication tools, it’s easy to follow up on requests and let your customers know they’ve been heard. A branded customer feedback portal gives those updates a permanent home customers can check themselves.

A customer notified about an update to their idea
Side by side

UserVoice vs Canny, feature by feature

Capability
UserVoice
Canny
Centralized customer feedback portal
Included
Available
Automatic grouping & deduplication
Included
Available
Vote-based demand signals
Included
Available
Structured request submission
Included
Available
Public visibility for customer requests
Included
Available
Automatic trending & volume surfacing
Included
Available
Built-in prioritization scoring
Included
Available
Tagging and categorization tools
Included
Available
AI-assisted summarization
Included
Available
Customer segmentation on feedback
Included
Available
Quantified demand scoring from real users
Included
Available

Canny capabilities are based on Canny's public website as of October 2026; some are only available on higher-tier plans. Confirm current plans and pricing directly with the vendor.

UserVoice helps us turn customer feedback into shared intelligence across the business. As more teams engage, we get stronger insights, better analytics, and real momentum toward embedding the customer voice into our decision-making.
Ariana Newton, Product Operations Manager at Optimizely

Ariana Newton

Product Operations Manager @ Optimizely
We can quickly surface a complete, data-backed view of every client interaction (questions, feedback, and responses) and turn that into clear insights for renewals. It shows customers we’re listening and acting on what they tell us.
Kathryn Doebler, Director of Product Operations at Freewheel

Kathryn Doebler

Director of Product Operations @ Freewheel
There are a lot of problems to solve out there, and spending time on something that isn't the most impactful for our users is heartbreaking. UserVoice challenges me to look at the overall picture of the struggles that our customers as a whole.
Megan Fangmeyer, Product Manager at Facts

Megan Fangmeyer

Product Manager @ Facts
Switching

How to switch from Canny to UserVoice

Moving off Canny doesn't mean starting over. UserVoice's CSV importers bring your existing posts, votes, and customer data across with their history intact, and our Technical Success team can help with the import. Read the import guide.
01
Export your Canny data
Start with a CSV export of your Canny posts and votes, plus the list of users who submitted them.
02
Import ideas and votes
Load ideas with their descriptions, categories, statuses, and original dates, then attach each voter with their original vote date, up to 50,000 rows per file.
03
Connect accounts and tools
Bring in user and account data from Salesforce, a CSV, or the API, then connect Zendesk, Slack, and Jira so your teams can capture feedback where they already work from day one.
Integrations

Switching from Canny? UserVoice works with the tools you already use

Fullstory integration logo
Salesforce integration logo
Slack integration logo
Zendesk integration logo
Azure DevOps integration logo
Jira integration logo
Gainsight integration logo
Microsoft Teams integration logo

UserVoice vs Canny: your questions, answered

Is UserVoice a good Canny alternative?

If you want feedback prioritized by revenue and account rather than vote counts alone, with AI analysis and enterprise security built in, UserVoice is designed for that. Canny is a feedback board well suited to collecting and voting on feature requests.

How does UserVoice pricing compare to Canny?

UserVoice offers three new modern plans: Launch, Business and Enterprise, starting at $12,000/yr. Only full-access admins count toward your plan, and feedback and portal users are unlimited. See the pricing page for details, or book a demo for a quote. Confirm Canny's current plans directly with their team, as pricing and packaging can change.

Can I bring over my existing Canny feedback and votes?

Yes. UserVoice imports ideas, votes, and voter history from CSV, up to 50,000 rows per file, so your Canny history comes with you. Our Technical Success team can help with the import.

When should we choose UserVoice over Canny?

Teams typically move to UserVoice when vote counts stop being enough: when feedback needs to be tied to accounts and revenue, connected to CRM data, and reviewed under enterprise security requirements.

Is UserVoice secure enough for enterprise buying reviews?

Yes. SSO, role-based access, and SOC 2 Type II certification are part of the core product, so security review is straightforward during procurement.

Do you offer a trial?

Yes, free trials are available. Book a demo and we'll set you up with a workspace so your team can try UserVoice hands-on for 30 days.

Move beyond Canny and get clear on what matters

Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.

Book a demo