UserVoice is your alternative to Canny

Canny is a feedback board for collecting feature requests. UserVoice is customer intelligence. If your team is using Canny to manage feedback, you’re letting vote counts decide priorities that should be decided by revenue impact. Both tools cover feature request management; they differ on what happens after the votes come in.

UserVoice

Competitor

Centralized customer feedback portal

Automatic grouping & deduplication

Vote-based demand signals

Structured request submission

Public visibility for customer requests

Automatic trending & volume surfacing

Built-in prioritization scoring

Tagging and categorization tools

AI-assisted summarization

Customer segmentation on feedback

Quantified demand scoring from real users

Spend less time navigating workflows and more time engaging with customers

Filter, sort, and group requests by votes, associated revenue, customer segments, customizable fields, and more to organize feedback in a way that aligns with your workflows and goals. Still weighing options? See all UserVoice alternatives compared. The closest analogue to Canny is UserVoice vs Featurebase.

See the big picture with analytics your team will actually use

Confidently prioritize what to build next by evaluating CRM data alongside clear user signals. Pin-point quick wins, account-based opportunities, and potential churn risks.

Stay customer-centric even as your product and customers scale

With automatic notifications and built-in communication tools, it’s easy to follow up on requests and let your customers know they’ve been heard. A branded customer feedback portal gives those updates a permanent home customers can check themselves.

UserVoice helps us turn customer feedback into shared intelligence across the business. As more teams engage, we get stronger insights, better analytics, and real momentum toward embedding the customer voice into our decision-making.

Ariana Newton

Product Operations Manager @ Optimizely

We can quickly surface a complete, data-backed view of every client interaction—questions, feedback, and responses—and turn that into clear insights for renewals. It shows customers we’re listening and acting on what they tell us.

Kathryn Doebler

Director of Product Operations @ Freewheel

There are a lot of problems to solve out there, and spending time on something that isn't the most impactful for our users is heartbreaking. UserVoice challenges me to look at the overall picture of the struggles that our customers as a whole.

Megan Fangmeyer

Product Manager @ Facts