Canny is a feedback board for collecting feature requests. UserVoice is customer intelligence. If your team is using Canny to manage feedback, you’re letting vote counts decide priorities that should be decided by revenue impact. Both tools cover feature request management; they differ on what happens after the votes come in.
Canny capabilities are based on Canny's public website as of October 2026; some are only available on higher-tier plans. Confirm current plans and pricing directly with the vendor.
Filter, sort, and group requests by votes, associated revenue, customer segments, customizable fields, and more to organize feedback in a way that aligns with your workflows and goals. Still weighing options? See all UserVoice alternatives compared. The closest analogue to Canny is UserVoice vs Featurebase.
Confidently prioritize what to build next by evaluating CRM data alongside clear user signals. Pin-point quick wins, account-based opportunities, and potential churn risks.
With automatic notifications and built-in communication tools, it’s easy to follow up on requests and let your customers know they’ve been heard. A branded customer feedback portal gives those updates a permanent home customers can check themselves.
UserVoice helps us turn customer feedback into shared intelligence across the business. As more teams engage, we get stronger insights, better analytics, and real momentum toward embedding the customer voice into our decision-making.
Ariana Newton
We can quickly surface a complete, data-backed view of every client interaction—questions, feedback, and responses—and turn that into clear insights for renewals. It shows customers we’re listening and acting on what they tell us.
Kathryn Doebler
There are a lot of problems to solve out there, and spending time on something that isn't the most impactful for our users is heartbreaking. UserVoice challenges me to look at the overall picture of the struggles that our customers as a whole.
Megan Fangmeyer
Moving off Canny doesn't mean starting over. UserVoice's CSV importers bring your existing posts, votes, and customer data across with their history intact, and our onboarding team can help with the move. Read the import guide.
Start with a CSV export of your Canny posts and votes, plus the list of users who submitted them.
Load ideas with their descriptions, categories, statuses, and original dates, then attach each voter with their original vote date — up to 50,000 rows per file.
Bring in user and account data from Salesforce, a CSV, or the API, then connect Zendesk, Slack, and Jira so new feedback lands in UserVoice from day one.
Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.
Talk to an Expert
If you want feedback prioritized by revenue and account rather than vote counts alone — with AI analysis and enterprise security built in — UserVoice is designed for that. Canny is a feedback board well suited to collecting and voting on feature requests.
UserVoice pricing scales with your feedback volume and integrations rather than charging per seat; book a demo for a quote tailored to your team. Confirm Canny's current plans directly with their team, as pricing and packaging can change.
Yes. UserVoice imports ideas, votes, and voter history from CSV, up to 50,000 rows per file, so your Canny history comes with you. Our onboarding team can help with the import as part of getting started.
Teams typically move to UserVoice when vote counts stop being enough — when feedback needs to be tied to accounts and revenue, connected to CRM data, and reviewed under enterprise security requirements.
Yes. SSO, role-based access, and SOC 2 Type II certification are part of the core product, so security review is straightforward during procurement.
Yes — start with a 30-day trial. Book a demo and we'll set it up for your team.
