In-app feedback that shows up right when it matters

UserVoice captures feedback the moment customers feel it, in-app — automatically tagged, routed, and linked to the account behind it, with no widget for your team to babysit.

Join 70,000+ product innovators already using UserVoice
How It Works

From automatic capture to real, actionable feedback

1Capture

In-app feedback is ingested automatically from every channel your customers already use — no engineering sprint required.

2Target

Show the right prompt on the right page, to the right segment of users, at the right moment.

3Act

Every response is tagged, scored, and routed automatically, so feedback turns into action instead of sitting in an inbox.

Customer Intelligence

Feedback counted once, ranked by the revenue behind it

When five people at the same account send the same feedback, that's one signal — not five tickets. UserVoice links every response to the account behind it automatically, merges duplicates into one theme, and weights it by revenue, so nothing gets lost to duplicate noise.

3 people at Acme Co ask separately
SK
"We need SAML/SSO"
1 vote
MT
"Add single sign-on"
1 vote
PR
"SSO please, blocking our renewal"
1 vote
Linked by account, merged into one theme
Counted once, prioritized right
SSO for enterprise login
Acme Co · $84k ARR3 people, 1 count
A UserVoice ideas list ranked by revenue impact after being captured in-app
What You Get

Everything you need to capture feedback in the moment

Captured automatically, everywhere

In-app feedback is tagged the instant it comes in — no widget skin to maintain, no engineering ticket to update it.

Targeted prompts

Show the right question to the right segment — new users, a specific page, or after a specific action.

Screenshots, automatically

Customers can attach a screenshot in one click, so bug reports come with context built in.

Automatic routing

Feedback is tagged and routed to the right team the moment it comes in.

Feedback is better when it's easy and well-timed

Ask at the right moment, and customers tell you a lot more.

Context

Every response arrives with the page, plan, and account already attached.

Timing

Trigger prompts by page, by segment, or after a specific action, not just on a schedule.

Effort

A one-click widget gets more responses than a link to a separate survey ever will.

Signal

Contextual feedback is easier to act on than a star rating alone.

70,000+
product innovators trust UserVoice
30-day
trial to get your team started
SOC 2 Type II
Certified, out of the box

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Integrations

UserVoice works out-of-the-box with what you already use

Fullstory integration logo
Dragonboat integration logo
Salesforce integration logo
Slack integration logo
Zendesk integration logo
Azure DevOps integration logo
Skyvia integration logo
Jira integration logo
Gainsight integration logo
Microsoft Teams integration logo

Ask at the moment that matters, not after the fact.

Feedback captured and routed automatically, right when it matters.

In-app feedback — your questions, answered

What is in-app feedback software?

In-app feedback software lets you capture feedback directly inside your product or website, right when customers are experiencing something, instead of relying on a separate survey email.

Will this slow down our product or site?

No. Feedback capture is lightweight and loads asynchronously, so it doesn't affect load time or performance.

Can we target prompts to specific pages or users?

Yes. Show prompts on a specific page, to a specific segment, or after a specific action or time in-product.

Does feedback include a screenshot automatically?

Customers can attach a screenshot in one click, so reports come with visual context built in.

How much does in-app feedback software cost?

UserVoice pricing scales with your feedback volume and integrations rather than charging per seat. Book a demo and we'll put together a quote tailored to your team's size and use case.

Do you offer a trial?

Yes — start with a 30-day trial. Book a demo and we'll set it up for your team.