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Product Management Glossary
Check out our glossary of common product management terms and definitions.
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Customer Advisory Board
A customer advisory board, or CAB, is a collection of strategic users who come together to provide insights on strategy, offer input on products or services, and help generate solutions to industry challenges.
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Customer Centricity
Customer centricity: what exactly does it mean? Why does it matter? And, how can businesses embrace a more customer-centric approach?
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Customer Feedback
Customer feedback is invaluable for product managers, enabling them to rapidly respond to and improve their products, user experience, and increase customer value.
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Feature Request
Feature requests are a form of product feedback you may frequently encounter as a SaaS product manager. They typically come in the form of ideas for product improvements shared with you by your end-users (or even internal team members).
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In-App Feedback
There's no shortage of mechanisms for capturing feedback from your users to help inform product decisions, and each form of feedback serves its own unique purpose.
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User Feedback
User feedback broadly refers to any form of input about your product or company that comes from your end-users. This information can help you and your team better understand your users' perspectives and can help you uncover opportunities to improve.
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User Research
User research is an umbrella term that can refer to a wide array of discovery and validation methods.
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