Surveys, support tickets, sales calls, reviews — UserVoice unifies every customer signal into one enterprise-ready story, so leadership sees what matters, not just what's loudest.
Every survey response, support ticket, sales call, and review flows into one unified inbox — no signal stays trapped in a separate tool.
AI reads theme and sentiment across every language and channel, then rolls it up by account, segment, or business unit.
Route the right insight to the right team, track it to resolution, and report the full picture back to leadership.
When five people at the same account raise the same issue, that's one signal — not five data points. UserVoice links every response to the account behind it, merges duplicates into one theme, and weights it by revenue, so leadership sees what actually matters.
Weight signals from customers based on account value; improve retention of your most important accounts.
Surveys, NPS/CSAT, support tickets, sales calls, reviews, and social all flow into one system, tagged and ready to analyze.
Free-text feedback is automatically clustered by theme and scored for sentiment, across dozens of languages.
Segment insight by account, ARR, region, or business unit, so every team sees the view that matters to them.
Share a live view of the voice of the customer with leadership — board-ready, without building a deck.
Every piece of feedback is scored the same way, automatically — so nothing important gets lost in the volume.
Know at a glance whether customers are frustrated, neutral, or delighted, across every channel.
See how many customers are saying the same thing before you act on a single loud voice.
Connect feedback to the accounts and ARR behind it, so priority follows revenue.
Spot the signals that predict churn early enough to actually do something about it.
See how UserVoice compares to the alternatives teams evaluate most often.
Unify every customer channel into one enterprise-ready view, and finally give leadership the whole story.
Voice of the customer software collects feedback from every channel your customers use — surveys, support tickets, sales calls, reviews, and social — and turns it into one prioritized, actionable view. UserVoice adds the enterprise layer: AI sentiment and theming, account-level rollup, and reporting built for leadership.
A survey tool only sees what you explicitly ask. UserVoice listens across every channel — support, sales, product usage, and reviews included — then connects it all back to the accounts and revenue behind it.
Yes. Enterprise teams segment feedback by account, ARR, region, or business unit, so support, product, and leadership all see the view that matters to them.
Yes. Sentiment and theme analysis run across dozens of languages, so global teams see one unified voice of the customer regardless of where feedback comes from.
UserVoice pricing scales with your feedback volume and integrations rather than charging per seat. Book a demo and we'll put together a quote tailored to your team's size and use case.
Yes — start with a 30-day trial. Book a demo and we'll set it up for your team.
