Surveys, support tickets, sales calls, reviews: UserVoice unifies every customer signal into one enterprise-ready story, so leadership sees what matters, not just what's loudest.
When five people at the same account raise the same issue, that's one signal, not five data points. UserVoice links every response to the account behind it, merges duplicates into one theme, and weights it by revenue, so leadership sees what actually matters. Larger organizations run this as enterprise feedback management across business units.
Voice of the customer software collects feedback from every channel your customers use (surveys, support tickets, sales calls, reviews, and social) and turns it into one prioritized, actionable view. UserVoice adds the enterprise layer: AI sentiment and theming, account-level rollup, and reporting built for leadership.
A survey tool only sees what you explicitly ask. UserVoice listens across every channel (support, sales, product usage, and reviews included), then connects it all back to the accounts and revenue behind it.
Yes. Enterprise teams segment feedback by account, ARR, region, or business unit, so support, product, and leadership all see the view that matters to them.
Yes. Sentiment and theme analysis run across dozens of languages, so global teams see one unified voice of the customer regardless of where feedback comes from.
UserVoice offers three new modern plans: Launch, Business and Enterprise, starting at $12,000/yr. Only full-access admins count toward your plan, and feedback, portal users and view-only admins are unlimited. See the pricing page for what each plan includes, or book a demo for a quote.
Yes, free trials are available. Book a demo and we'll set you up with a workspace so your team can try UserVoice hands-on for 30 days.
Unify every customer channel into one enterprise-ready view, and finally give leadership the whole story.
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