Pendo is built around product analytics and in-app guides. UserVoice is built around one thing: turning customer feedback into a prioritized, revenue-ranked roadmap.
When five people at the same account ask for the same thing, that's one signal, not five tickets. UserVoice links every request to the account behind it, merges duplicates into one theme, and weights it by revenue, so the top of your list is always the right one. Where the two differ most is AI customer feedback analysis.
Competitor information is general guidance only. Confirm current plans and pricing directly with the vendor.
If your priority is a feedback-first program (collecting requests, scoring them by revenue, and publishing a roadmap), UserVoice is purpose-built for that. Pendo is broader, centered on product analytics and in-app guides with feedback as one part of the platform.
UserVoice offers three new modern plans: Launch, Business and Enterprise, starting at $12,000/yr. Only full-access admins count toward your plan, and feedback and portal users are unlimited. See the pricing page for details, or book a demo for a quote. Confirm Pendo's current plans directly with their sales team, as pricing and packaging can change.
Yes. UserVoice imports feature requests, votes, and voter history from CSV, up to 50,000 rows per file, so your Pendo feedback history comes with you. Our Technical Success team can help with the import.
Yes. Many teams keep their analytics stack and use UserVoice for the feedback and prioritization side, connecting it to Slack, Jira, Zendesk, and Salesforce.
Yes. SSO, role-based access, and SOC 2 Type II certification are part of the core product, so security review is straightforward during procurement.
Yes, free trials are available. Book a demo and we'll set you up with a workspace so your team can try UserVoice hands-on for 30 days.
A feedback program built to prioritize by revenue, not just collect votes.
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