Featurebase is a lean feedback board built for small teams. UserVoice adds the enterprise layer: AI analysis, account-based prioritization, and the security controls larger teams need.
When five people at the same account ask for the same thing, that's one signal, not five tickets. UserVoice links every request to the account behind it, merges duplicates into one theme, and weights it by revenue, so the top of your list is always the right one. Both tools center on a customer feedback portal, though the depth differs.
Competitor information is general guidance only. Confirm current plans and pricing directly with the vendor.
If you need feedback management that scales across business units, with AI analysis and enterprise security built in, UserVoice is designed for that. Featurebase is a lighter-weight board well suited to smaller, single-team setups.
UserVoice offers three new modern plans: Launch, Business and Enterprise, starting at $12,000/yr. Only full-access admins count toward your plan, and feedback and portal users are unlimited. See the pricing page for details, or book a demo for a quote. Confirm Featurebase's current plans directly with their team, as pricing and packaging can change.
Yes. UserVoice imports ideas, votes, and voter history from CSV, up to 50,000 rows per file, so your Featurebase history comes with you. Our Technical Success team can help with the import.
Teams typically move to UserVoice when feedback needs to be tied to specific accounts and revenue, rolled up across business units, and reviewed under enterprise security requirements, beyond what a lightweight public board is built for.
Yes. SSO, role-based access, and SOC 2 Type II certification are part of the core product, so security review is straightforward during procurement.
Yes, free trials are available. Book a demo and we'll set you up with a workspace so your team can try UserVoice hands-on for 30 days.
Get a free 30-day trial after your demo, see your own customer feedback in a real account.
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