Bring feedback together with customer and account context. Use AI-assisted analysis to find patterns, investigate evidence, and turn raw input into signal your teams can defend.
One platform for product, customer success, and revenue teams.
Customers describe related needs across custom roles, guest access, and admin permissions.
Meet customers wherever they share it.
Turn raw feedback into signal with context and impact.
Prioritize, communicate, and close the loop.
A theme is useful only when teams can inspect the feedback behind it. UserVoice helps teams move faster without turning AI output into a black box.
Explore ideas, customers, themes, and emerging needs in plain language.
Group related feedback into themes that stay linked to the source.
Evaluate demand by customer, segment, account value, urgency, and strategic relevance.
Start with a question instead of filtering a report. Use the UserVoice agent to summarize feedback and surface the records worth inspecting.
UserVoice AI AgentIllustrative exampleCustomers describe three related needs: custom roles, guest controls, and clearer admin permissions.
“We need different roles for admins and project owners.”
“Guest access is too broad for enterprise teams.”
Customers rarely describe the same problem the same way. Bring related feedback together so teams can see the pattern, not just the loudest request.
Connect feedback to the customer, account, and business context behind it. See where a need appears without reducing the decision to a single score.
Combine themes, source feedback, urgency, sentiment, and impact into a view product, customer success, sales, and leadership can use together.
UserVoice combines AI-assisted exploration, themes, summaries, labels, sentiment, urgency, and source-linked evidence to help teams investigate customer needs.
Yes. The experience is designed to keep findings connected to the underlying feedback so people can review the evidence.
Account and revenue context helps teams understand the commercial exposure behind a need. It informs product judgment rather than replacing it.
Teams can carry the evidence into prioritization, roadmap conversations, delivery workflows, status updates, and customer follow-through.
UserVoice is a customer intelligence platform that helps teams capture feedback from multiple sources, analyze and enrich it with customer and account context, and take action while keeping customers informed.
Yes. UserVoice is SOC 2 Type 2 certified and GDPR compliant, and builds to WCAG accessibility standards, so security and compliance teams can approve it with confidence.
See how UserVoice connects feedback, context, product judgment, and customer follow-through.
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