A customer feedback portal people actually want to use

One branded place for customers to submit ideas, vote on what matters, and see exactly what's planned, in progress, and shipped.

Join 70,000+ product innovators already using UserVoice
Feedback portal · Public
180
Custom themes and branding
Improvement
Shipped
How It Works

A portal customers check back on, on its own

1Brand it

Your portal matches your product — your logo, your colors, your domain.

2Submit & vote

Customers submit ideas and upvote what matters most, with duplicates merged automatically.

3Track progress

A public status for every idea keeps customers checking back instead of asking your team for updates.

Customer Intelligence

Every vote counted, ranked by the revenue behind it

When five customers vote for the same idea, that's one signal — not five entries. UserVoice links every vote to the account behind it, merges duplicates into one theme, and weights it by revenue, so popularity isn't the only way to rise.

3 people at Acme Co ask separately
SK
"We need SAML/SSO"
1 vote
MT
"Add single sign-on"
1 vote
PR
"SSO please, blocking our renewal"
1 vote
Linked by account, merged into one theme
Counted once, prioritized right
SSO for enterprise login
Acme Co · $84k ARR3 people, 1 count
A branded UserVoice customer feedback portal showing ideas with vote counts and statuses

A branded portal customers can visit to submit ideas, vote on priorities, and see what's shipping.

What You Get

Everything you need for a feedback portal customers trust

Fully branded

Your portal lives on your domain, styled to match your product, not ours.

Vote without the noise

Duplicate ideas merge automatically, so vote counts reflect real demand.

Public or private

Open the portal to everyone, or restrict it to logged-in customers and specific accounts.

Built-in changelog

Announce what shipped right where customers are already looking.

A portal that earns fewer "any update on this?" emails

When customers can see status for themselves, they stop asking your team.

Transparency

Every idea shows a real status, from submitted to shipped.

Engagement

Voting and discussion keep customers coming back instead of feedback going quiet.

Trust

Shipping what customers asked for, visibly, builds trust with every release.

Effort

Customers help you prioritize for free — no extra research required.

70,000+
product innovators trust UserVoice
30-day
trial to get your team started
SOC 2 Type II
Certified, out of the box

Comparing feedback portals?

See how UserVoice compares to the alternatives teams evaluate most often.

Integrations

UserVoice works out-of-the-box with what you already use

Fullstory integration logo
Dragonboat integration logo
Salesforce integration logo
Slack integration logo
Zendesk integration logo
Azure DevOps integration logo
Skyvia integration logo
Jira integration logo
Gainsight integration logo
Microsoft Teams integration logo

Give customers a place to be heard.

A branded feedback portal that turns silence into votes, and votes into a roadmap.

Customer feedback portal — your questions, answered

What is a customer feedback portal?

A customer feedback portal is a branded, public place where customers submit ideas, vote on what matters, and see the status of what's planned, in progress, and shipped.

Can we brand the portal as our own?

Yes. The portal lives on your domain and matches your product's look, not UserVoice's.

Can we keep the portal private to our customers?

Yes. Open it to everyone, or restrict access to logged-in customers and specific accounts.

Does the portal handle duplicate submissions?

Yes. Similar ideas are merged automatically, so vote counts reflect real demand instead of duplicates.

How much does a feedback portal cost?

UserVoice pricing scales with your feedback volume and integrations rather than charging per seat. Book a demo and we'll put together a quote tailored to your team's size and use case.

Do you offer a trial?

Yes — start with a 30-day trial. Book a demo and we'll set it up for your team.