UserVoice is your alternative to Productboard

Productboard is a product management platform. If your team is using Productboard to manage feedback, you’re using a tool built for product roadmaps to answer questions about revenue and retention. Something it was never designed to answer. Answering it is the job of product feedback software, which ties each request back to an account.

Everything you need to listen and learn from your customers without the steep learning curve.

UserVoice
Productboard
Centralized customer feedback portal
Automatic grouping & deduplication
Vote-based demand signals
Structured request submission
Public visibility for customer requests
Automatic trending & volume surfacing
Built-in prioritization scoring
Tagging and categorization tools
AI-assisted summarization
Customer segmentation on feedback
Quantified demand scoring from real users

Productboard capabilities are based on Productboard's public website as of October 2026; most are only available on Business or Enterprise plans. Confirm current plans and pricing directly with the vendor.

UserVoice vs Productboard: organize feedback by revenue, account, and segment

Filter, sort, and group requests by votes, associated revenue, customer segments, customizable fields, and more to organize feedback in a way that aligns with your workflows and goals. You can also compare all the top feedback platforms side by side.

Beyond Productboard's roadmaps: analytics that connect requests to CRM data

Confidently prioritize what to build next by evaluating CRM data alongside clear user signals. Pin-point quick wins, account-based opportunities, and potential churn risks.

A Productboard alternative that keeps you customer-centric as you scale

With automatic notifications and built-in communication tools, it’s easy to follow up on requests and let your customers know they’ve been heard. That loop is the core of feature request management: every request gets a status customers can see.

UserVoice helps us turn customer feedback into shared intelligence across the business. As more teams engage, we get stronger insights, better analytics, and real momentum toward embedding the customer voice into our decision-making.
Ariana Newton, Product Operations Manager at Optimizely

Ariana Newton

Product Operations Manager @ Optimizely
We can quickly surface a complete, data-backed view of every client interaction—questions, feedback, and responses—and turn that into clear insights for renewals. It shows customers we’re listening and acting on what they tell us.
Kathryn Doebler, Director of Product Operations at Freewheel

Kathryn Doebler

Director of Product Operations @ Freewheel
There are a lot of problems to solve out there, and spending time on something that isn’t the most impactful for our users is heartbreaking. UserVoice challenges me to look at the overall picture of the struggles that our customers as a whole.
Megan Fangmeyer, Product Manager at Facts

Megan Fangmeyer

Product Manager @ Facts
Integrations

Switching from Productboard? UserVoice works with the tools you already use

Fullstory integration logo
Dragonboat integration logo
Salesforce integration logo
Slack integration logo
Zendesk integration logo
Azure DevOps integration logo
Skyvia integration logo
Jira integration logo
Gainsight integration logo
Microsoft Teams integration logo
Switching

How to switch from Productboard to UserVoice

Moving your feedback off Productboard doesn't mean starting over. UserVoice's CSV importers bring your existing feature requests, votes, and customer data across with their history intact, and our onboarding team can help with the move. Read the import guide.

01

Export your Productboard data

Start with a CSV export of your Productboard notes and feature requests, plus the customers linked to them.

02

Import ideas and feedback

Load ideas with their descriptions, categories, statuses, and original dates, then attach each customer's feedback and vote with its original date — up to 50,000 rows per file.

03

Connect accounts and tools

Bring in user and account data from Salesforce, a CSV, or the API, then connect Zendesk, Slack, and Jira so new feedback lands in UserVoice from day one.

Move beyond Productboard and get clear on what matters

Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.

Talk to an Expert

UserVoice vs Productboard — your questions, answered

Is UserVoice a good Productboard alternative?

If you need feedback tied to the accounts and revenue behind it — with AI analysis, a customer feedback portal, and enterprise security — UserVoice is designed for that. Productboard is a product management platform centered on roadmaps and planning.

How does UserVoice pricing compare to Productboard?

UserVoice pricing scales with your feedback volume and integrations rather than charging per seat; book a demo for a quote tailored to your team. Confirm Productboard's current plans directly with their team, as pricing and packaging can change.

Can I bring over my existing Productboard feedback?

Yes. UserVoice imports feature requests, votes, and the feedback linked to them from CSV, up to 50,000 rows per file, so your Productboard history comes with you. Our onboarding team can help with the import as part of getting started.

Can we keep Productboard for roadmaps and use UserVoice for feedback?

Yes. Many teams keep their roadmapping tool and use UserVoice for the feedback and prioritization side, connecting it to Jira, Azure DevOps, Slack, Zendesk, and Salesforce.

Is UserVoice secure enough for enterprise buying reviews?

Yes. SSO, role-based access, and SOC 2 Type II certification are part of the core product, so security review is straightforward during procurement.

Do you offer a trial?

Yes — start with a 30-day trial. Book a demo and we'll set it up for your team.