Solutions · Product Feedback Software

The product feedback solution that tells you what to build next

The cost of guessing wrong is high. UserVoice collects every request, scores it by revenue and urgency, and closes the loop automatically, so you never have to guess what's next.

Roadmap · Under review
62 votes
Offline mode for the mobile app
$36.2k of linked revenue
38 votes
Bulk CSV export for reports
Requested by 14 accounts
24 votes
SSO for enterprise plans
Blocking 3 renewals
How it works

From scattered requests to a prioritized roadmap

01
Collect
Bring requests from your in-app widget, web portal, feedback extension and Slack into one inbox, so nothing falls through the cracks. Signal beyond feature requests lives in customer feedback software.
02
Prioritize
Every idea is scored by revenue, urgency, importance, and relevance, so the top of your list is always the right one.
03
Close the loop
Customers are notified automatically the moment what they asked for ships, with no manual follow-up required. Day to day, much of this runs through feature request management.
Customer intelligence

Every request counted once, prioritized by revenue

When five people at the same account ask for the same thing, that's one signal, not five tickets. UserVoice links every request to the account behind it, merges duplicates into one theme, and weights it by revenue, so the top of your roadmap is always the right one. Earlier, less-formed input belongs in idea management software.

3 people at Acme Co ask separately
"We need SAML/SSO" · 1 vote
"Add single sign-on" · 1 vote
"SSO please, blocking our renewal" · 1 vote
Linked by account, merged into one theme
SSO for enterprise login
Counted once, prioritized right
Acme Co · $84k ARR3 people, 1 count
Build a roadmap grounded in revenue impact, from real customer insights.
A UserVoice ideas list scored by urgency, reach, and importance
What you get

Everything you need to run a feedback program, not just a form

Capture feedback everywhere
In-app widget, portal, email, and Slack all feed the same inbox, tagged and ready to review.
De-duplicate automatically
Similar requests are grouped into one theme by AI, so you see real demand instead of duplicate tickets.
Share a public roadmap
Let customers see what's planned, in progress, and shipped, without a single status-update email.
Close the loop, automatically
Everyone who asked gets notified the moment their request ships, building trust with every release.

Prioritize by what matters, not who's loudest

Every request is scored the same way, automatically. No spreadsheets, no politics.
Revenue
See which requests come from your highest-value accounts and directly expand revenue.
Urgency
Spot the problems that can't wait, and see where delays create risk or cost you renewals.
Importance
Focus on the requests that will shape your product's long-term strategy, not this week's fire drill.
Relevance
Choose the ideas aligned with what your customers actually need and where your roadmap is headed.
Since 2008
helping teams build feedback programs
30-day
trial to get your team started
SOC 2 Type II
Certified, out of the box

Comparing product feedback tools?

See how UserVoice compares to the alternatives teams evaluate most often. Start with UserVoice vs Featurebase.
Integrations

UserVoice works out-of-the-box with what you already use

Fullstory integration logo
Salesforce integration logo
Slack integration logo
Zendesk integration logo
Azure DevOps integration logo
Jira integration logo
Gainsight integration logo
Microsoft Teams integration logo

Product feedback software: your questions, answered

What is product feedback software?

Product feedback software collects feature requests and feedback from your customers in every channel (in-app, support tickets, sales calls, community) into one place, then helps you prioritize and act on it. UserVoice adds the intelligence layer: every request is scored by revenue, urgency, importance, and relevance, so you always know what to build next.

How is this different from a spreadsheet or shared inbox?

Yes. Requests from your in-app widget, web portal, feedback extension and Slack all land in one inbox, already de-duplicated and tagged by theme.

Can I collect feedback from more than one channel?

Yes. Requests from your in-app widget, help desk, Slack, and sales calls all land in one inbox, already de-duplicated and tagged by theme.

Does UserVoice integrate with the tools we already use?

UserVoice works out-of-the-box with Slack, Jira, Zendesk, Salesforce, and more, so feedback shows up where your team already works.

How much does product feedback software like UserVoice cost?

UserVoice offers three new modern plans: Launch, Business and Enterprise, starting at $12,000/yr. Only full-access admins count toward your plan, and feedback, portal users and view-only admins are unlimited. See the pricing page for what each plan includes, or book a demo for a quote.

Do you offer a trial?

Yes, free trials are available. Book a demo and we'll set you up with a workspace so your team can try UserVoice hands-on for 30 days.

Stop guessing what to build next.

Turn scattered requests into a prioritized, revenue-ranked roadmap, and show every customer you were listening.

Book a demo