Integrations
/
SCIM provisioning
Identity & access
SCIM v2

SCIM provisioning for UserVoice user access

Create, update and deactivate UserVoice users from your identity provider with SCIM v2. Setup guides cover Okta and Microsoft Entra ID.

How it connects
1
Identity provider
User assignment and license mapping
2
SCIM v2
Create, update or deactivate
3
UserVoice
The matching licensed access
SCIM v2
Create, update and deactivate
2 guides
Okta and Microsoft Entra ID
Teams
Okta groups can map to UserVoice teams

User access managed from your directory

01

Automate the access lifecycle

SCIM creates and updates UserVoice users and assigns their license from your identity provider.
02

Map the right license

Map licenseType in your provider. Without it, users are provisioned as end users.
03

Remove access cleanly

Deactivation removes the license and blocks the user. Deleting the user in your identity provider deletes them in UserVoice.
A good fit for
IT teams that manage UserVoice access from their identity provider.

Set up with your identity team

Read the Okta setup guide
1

Enable SCIM

The UserVoice owner enables SCIM in User Authentication and copies the provisioning token.
2

Connect your provider

Enter the /api/scim_v2 endpoint and the token as bearer authorization in your identity provider.
3

Map and test one user

Map attributes and licenseType, then test creation, changes and deactivation with a pilot user.

Common questions

Is SCIM the same as SSO?

No. SSO handles sign-in and creates users the first time they sign in. SCIM manages licenses and deactivation.

What happens when a user is deactivated?

Deactivation removes the license and blocks the user. Their record and feedback stay in UserVoice.

Which identity providers have a setup guide?

Okta and Microsoft Entra ID.

Related content

More integrations

Okta

Single sign-on and SCIM provisioning, with Okta groups mapped to UserVoice teams.

Explore

Microsoft Entra ID

SCIM provisioning to create, update and remove UserVoice users from Entra ID.

Explore

Single sign-on

Sign in with SAML 2.0, OpenID Connect or JWT through the identity provider you already use.

Explore

Get clear on what matters

Get a free 30-day trial after your demo, see your own customer feedback in a real account.

Book a demo