Stay on top of the latest product thinking and practical guidance.
March 10, 2016
Newsmart Product Manager Paul Jackson shares his firsthand insights on customer feedback best practices.
March 2, 2016
We talked to Jeff Lash, Service Director of the Product Management advisory service for Sirius Decisions, on customer feedback & "Voice of Customer."
March 1, 2016
A Customer Advisory Board, or CAB, is your opportunity to tap into your most insightful customers and gather their opinions on your product & the market.
February 29, 2016
We’ve recently added two new time-oriented metrics to provide another layer of context to the feedback you receive.
February 25, 2016
How Uber, Netflix, and JC Penney could have prevented historic brand blow-ups with a good Voice of Customer program.
February 24, 2016
Product planning and strategizing can be an exciting process — and not just for product managers.
February 23, 2016
Feedback from usability testing can help identify ways to improve your product & customer experience. Here's best practices, and pros and cons of user testing.
February 17, 2016
We talked to UX designer and product expert Sarah Doody and learned what "micro-feedback" is and why it's so important.
February 11, 2016
Overwhelmed by your product backlog? We break down some strategies for organizing and leveraging it so you can get your features - and sanity - in order.
February 4, 2016
We interviewed John Egan, Pinterest Engineer Manager, and learned four key ways their product-driven Growth team drives their success.
February 3, 2016
Uservoice's new features help you better manage feedback, and new metrics to provide more context to help you make better product decisions.
January 26, 2016
You can gather great insight from a customer feedback survey and leverage that information to improve your product by using a few simple tricks of the trade.
Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.
