What's new at Uservoice

We've made it easier to ensure every Idea has an owner from the start. You can now set a default assigned admin for Ideas, so new submissions are automatically routed to the right person without any manual steps.
This means no more unowned Ideas slipping through the cracks. Your team can stay organized and responsive from the moment feedback comes in.
Here's what's new:

• Default Idea Owner: Designate a specific admin to be automatically assigned to all newly created Ideas, keeping ownership clear and accountability built in from day one
• Flexible Assignment: Set your default at the forum or category level, so the right admin is automatically assigned based on where the Idea is submitted, perfect for teams where ownership varies by product area or topic
• Seamless Routing: Skip the manual triage. Incoming Ideas land with the right admin immediately, so nothing gets missed

‍

We’ve refreshed the Supporter View to make it faster and easier to see exactly who is backing an Idea. Now, you can quickly scan Users, Accounts, and Opportunities, in a clearer, more organized layout.

We've also added two powerful new features to help you prioritize with confidence:

• Group By: Segment supporters by license type to differentiate admins and end users‍
• Impact Rollups: See the combined impact (e.g., total revenue, number of open Opportunities) of each segment so you can prioritize based on the metrics that matter most.

Idea Lists, Idea Impact Reports, and Theme Reports now each have their own dedicated landing pages! This makes it easier than ever to view, manage, and share your critical prioritization data.

‍

We’re working on our first automatic feedback-ingestion flow for Zendesk, and we’d love your help to make it awesome.

Share a sample of your Zendesk tickets so we can:

• Test the importer with real-world data.
• Catch tricky edge cases early.
• Make sure the insights actually match what you care about.

Don’t worry — your data stays safe, nothing is used for model training, and we’ll share what we learn so you can see the feature in action. If you’re open to participating, please get in touch!

Assigning idea owners just got simpler! Managing responsibility is now faster from several key locations:

• Idea Detail Page: Add or change the assigned admin right from the top.
• Slack: Assign ideas without leaving your workspace.
• Grid View: Filter, search, and bulk assign with ease.
• Idea Insights: Filter reports to see ideas assigned specifically to you.

Notice something different? We’ve been polishing the Idea Detail page to make your workflow smoother. You’ll see small tweaks to:

• Viewing statuses
• Viewing recommended labels
• Editing or splitting ideas
• Adding feedback
• Adding voters to an idea

Ever wish you could instantly see everything that’s happened since you last logged in? Now you can.

• New “Since Last Login” time range – Instantly filter Idea Insights to show you only what’s new since your last visit.
  
  
• Works everywhere – Use this filter in all Idea grids and saved views to stay laser-focused on what’s changed.
  
  

Perfect for quick catch-ups – Whether you’ve been away for a day or a week, you’ll be up to speed in no time.

• View any list of Ideas in the Insights sections on the grid
• From there, you can save the view, export the data, or bulk act on all the ideas
• Change the time frame used to calculate the insights
• Modernized UI with a cleaner layout

The cornerstone of this release is our comprehensive overhaul of the labeling system:

• Recommended Labels: AI-powered suggestions that learn from your labeling patterns, cutting tagging time in half
• Full Screen Label Management: A dedicated workspace designed for high-volume organization
• Faster Application: We've rebuilt the label engine from the ground up for instantaneous tagging
• Auto-Focus on Search: Your cursor is ready when you need to find that specific label
• Auto-Selection of New Labels: Create and apply in one seamless action
• Expanded Navigation Options: More pathways to label management mean fewer clicks
• Improved Expand/Collapse: Better visibility when managing complex label hierarchies
• More Room: Longer label names and more labels are visible within the tagging window

For teams processing hundreds of feedback items weekly, these improvements should be transformative.

‍

Our new AI can now:

- Analyze your existing label structure and suggest relevant labels for new ideas

- Discover hidden patterns and suggest new groupings you might have missed

- Cut tagging time in half with intelligent recommendations

**Limited Beta Access Available!** We're opening just a few seats for early access before this becomes part of our premium AI package.

👉 [CLAIM YOUR BETA ACCESS] - Only a few spots remain!