UserVoice centralizes feedback and customer context from every channel so you never have to chase down what customers are telling you.
Our intelligence engine enriches, groups, and interprets your customer data to turn noise into themes, scores, and patterns.
Transform raw feedback into clear priorities, impact reports, and customer-backed recommendations that guide what to build next.
Automatically summarize and surface the most important ideas across all feedback.
UserVoice helps rank ideas by real customer impact, revenue, demand, and more.
Detect emerging patterns and recurring themes across customer submissions.
Analyze feedback by customer type, plan, or account to understand demand.
Attach user, account, and revenue data to every idea automatically.
Pull feedback from all your tools and data sources into one centralized system.
Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.
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UserVoice pulls feedback automatically from connected tools like Salesforce, Zendesk, Gong, and Slack, then enriches each submission with account, ARR, and contract data so every signal is contextualized without manual tagging.
AI Idea Insights automatically summarizes and surfaces the most important ideas across all feedback, going beyond positive/negative sentiment to identify what customers are actually asking for and which requests carry the most revenue weight.
UserVoice connects every piece of feedback to CRM data, so a request from a $500k ARR account is surfaced differently than one from a trial user, giving teams a prioritized view based on actual business impact rather than raw vote count.
Yes. Every generated insight links back to the underlying customer submissions, so product and revenue teams can verify the evidence behind any recommendation before acting on it.
UserVoice connects to your existing stack through native integrations, and most teams begin seeing prioritized insights once their core data sources — CRM, support desk, and product portal — are connected.
UserVoice integrates with Salesforce, Zendesk, Gainsight, Slack, Jira, Azure DevOps, and more, so feedback flows in from the tools your teams already use and is automatically enriched with account and revenue data.
