Product Overview | Uservoice Customer Intelligence

Capture

All your customer data in one place

Uservoice centralizes feedback and customer context from every channel so you never have to chase down what customers are telling you.

Understand

Uservoice processes data behind the scenes

Our intelligence engine enriches, groups, and interprets your customer data to turn noise into themes, scores, and patterns.

Act

Get actionable insights into what matters

Transform raw feedback into clear priorities, impact reports, and customer-backed recommendations that guide what to build next.

How Uservoice turns input into insight

AI Idea Insights

Automatically summarize and surface the most important ideas across all feedback.

Indexing

Uservoice helps rank ideas by real customer impact, revenue, demand, and more.

Theme Detection

Detect emerging patterns and recurring themes across customer submissions.

Segments

Analyze feedback by customer type, plan, or account to understand demand.

Data Enrichment

Attach user, account, and revenue data to every idea automatically.

Data Integration

Pull feedback from all your tools and data sources into one centralized system.

Uservoice helps us turn customer feedback into shared intelligence across the business. As more teams engage, we get stronger insights, better analytics, and real momentum toward embedding the customer voice into our decision-making.

Ariana Newton

Product Operations Manager @ Optimizely

We can quickly surface a complete, data-backed view of every client interaction—questions, feedback, and responses—and turn that into clear insights for renewals. It shows customers we’re listening and acting on what they tell us.

Kathryn Doebler

Director of Product Operations @ Freewheel

There are a lot of problems to solve out there, and spending time on something that isn’t the most impactful for our users is heartbreaking. Uservoice challenges me to look at the overall picture of the struggles that our customers as a whole.

Megan Fangmeyer

Product Manager @ Facts

Get clear on what matters

Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.

Talk to an Expert

Integrations

Uservoice works out-of-the-box with what you already use

Explore Integrations

Get best practices on how the world’s leading product teams are building their customer intelligence programs.

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The cost of guessing wrong is high. Uservoice makes sure you never have to guess.