Stay on top of the latest product thinking and practical guidance.
September 4, 2019
Collect feedback you can act on. Best practices for capturing, organizing, and prioritizing customer feedback in B2B SaaS so it drives the roadmap.
August 29, 2019
Close the loop so customers see their feedback shipped. A framework to acknowledge, prioritize, and follow up in a way that protects retention.
December 6, 2018
If your dev team runs on Jira for backlog management, here are the top 5 reasons your Jira backlog fails you, and how to fix every one of them.
August 7, 2018
Your success in a new Product Management role depends on learning the answer to this one question in your first 60-90 days.
August 1, 2018
Surprising feedback is a signal, not noise. How to handle unexpected product feedback, separate outliers from trends, and act on what matters.
July 28, 2018
Measure what moves the product. The product development metrics worth tracking, and the vanity metrics to ignore, so the team focuses on outcomes.
July 24, 2018
Product Managers can perform audits of the new organization, to identify any personnel or process gaps that you’re inheriting in your new role.
July 10, 2018
There are rewards to rapidly testing when you’re a startup. But once you’re established, the stakes are different and so is the tolerance for failure.
June 18, 2018
Product managers should know how to build relationships with other team leaders and understand the necessary maintenance to keep them alive and strong.
May 16, 2018
Numbers and charts only go so far. How to get roadmap buy-in by telling a good story that rallies your stakeholders behind the product plan.
April 10, 2018
Keeping tabs on the competition isn't petty in business, it's essential. How to ace competitive analysis and use it to sharpen your product.
March 28, 2018
Product managers and deadlines have a complicated relationship. How to work with constraints instead of against them, and still ship on time.
Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.