UserVoice Blog

Your customers want to know your business prioritizes not only their needs but their interests and their investments in your products—and customer centricity

Amid economic instability, major SaaS companies like Netflix, Shopify, Groupon, and Loom have chosen to scale down their teams in order to weather an anticipated recession

Thinking about updating your SaaS product pricing? Learn about seven popular pricing options and the strategy behind them.

Learn how customer data can help you improve customers’ experience with your brand.

Good product design exists at the intersection of UX, aesthetics, interactions, and psychology.

Humans make assumptions every day—it’s our brain’s way of making sense of the world around us, but assumptions are only valuable if they're verifiable.

Companies that use product-led growth are twice as likely to double their year-over-year revenue compared to their sales-led counterparts.

In order to create an organization that is dynamic and responsive to the market, the relationship between product management and the sales team should

According to 2021 research from McKinsey, top-performing, fast-growing SaaS companies earn median net retention rates of 120% or more—and they grow at a rate of 20% annually without adding a single new customer.

Tracking customer experience metrics might not be as dramatic as criminal profiling, but it’s just as important for solving a mystery—in the case of your product, the mystery of customer opinion.

Achieving measurable product-market fit (or PMF) early on is a sign of a great product, but your work is far from over.