Align Roadmaps with Intelligent Feedback for Effective Product Strategy
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Make your customers an invaluable extension of your product team
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Leverage customer insights to validate ideas before you build
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Results
Product Management
|
8 MIN READ
The Case for the CPTO: Unified Product and Technology Leadership
Unifying the reporting structure of the product and engineering teams is essential to optimize product quality, improve time to market, reduce employee turnover, and to succeed.
Product Management
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7 MIN READ
Harnessing AI and Customer-Centric Strategies to Elevate Product Management in 2024
Explore how AI and customer-centric strategies are transforming product management in 2024. Learn best practices from leading teams to enhance customer value and execution.
Product Feedback
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5 MIN READ
Mastering Product Roadmaps: How to Make Better Decisions by Incorporating Customer Feedback
Unlock the Power of Customer Feedback: Learn how to craft strategic product roadmaps that resonate with users and drive innovation. Dive into expert methodologies and best practices in our latest blog post.
Product Feedback
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4 MIN READ
How To: Best practices for product feedback at any company stage
Unlock the power of product feedback at every company stage. Learn best practices for collection, analysis, and action to drive continuous product improvement.
Product Management
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8 MIN READ
Slaying the Churn Monster: Keep Your Customers Engaged and Happy Through Effective Product Management
Learn how to combat churn using feedback-driven strategies. Engage customers, shape your product strategy, and create adaptable roadmaps for growth. Say goodbye to churn and hello to success.
Product Management
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6 MIN READ
The Top Product Management Prioritization Frameworks to Boost Your Product's Success
Manage the Chaos With These Product Management Prioritization Frameworks
Product Management
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5 MIN READ
A Step-by-Step Guide To Creating User Stories (+ Examples and Tips)
Learn how to create effective user stories with our step-by-step guide! Discover the 3Cs, insights, examples, and tips for an agile development success.
Product Management
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5 MIN READ
User Story Mapping: The Key To Building Better Products
Discover why traditional agile product development falls short and how user story mapping can enhance the user experience. Dive into this transformative approach and elevate your product strategy. Read now!
Product Management
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8 MIN READ
A Guide to Product Management Roles (and How They Compare)
Trying to decipher where one product team role ends and another begins can be a head-scratcher, even for those who’ve been working in the product world for a long time.
Product Management
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17 MIN READ
A Product Roadmap Guide: Everything You Need To Know
Discover what a product roadmap is, why they're important, and explore the various types of product roadmaps in our latest blog.
Product Management
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10 MIN READ
6 Common Product Discovery Mistakes (And How To Avoid Them)
In this article we explore how to sidestep the top six product discovery mistakes to be well on your way to building products that delight your users.
Product Feedback
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16 MIN READ
How to Get Team Buy-In on your Customer Feedback Program
Customer feedback programs are your ticket to long-lasting and high-value customer relationships. They reveal gaps in your product so you know what customers need to solve their problems.
Product Feedback
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10 MIN READ
13 Open-Ended Customer Interview Questions for Product Managers
Ask open-ended questions in customer feedback interviews to get deeper insight and better understand customer needs.
Product Management
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10 MIN READ
7 Product Podcasts We're Listening to in 2023
Let's dive into some of our favorite product management and development podcasts we're listening to, including insights into their content, format, and what sets them apart.
Product Management
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16 MIN READ
Launching a New Feature: A Guide for Product Managers
Let’s take a look at the steps your team needs to take in order to know what will resonate with your customers and ensure successful feature launches that make them happy and your product better.
Product Management
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16 MIN READ
The Product Discovery Playbook: Everything you Need to Know as a Product Manager
Our product discovery playbook will walk you through every step of the discovery process, so you can focus on solving the issues that matter most to your users.
Product Feedback
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12 MIN READ
The Ultimate Guide to Product Feedback for Product Managers
In this guide, we’ll walk you through everything you need to know about product feedback so that you can turn it into valuable solutions your customers will love to use.
Product Feedback
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9 MIN READ
4 Steps to Build a Solid Voice of Customer Strategy
A VoC strategy helps you understand your data and your users by giving you a plan of action: harness it to create great products and foster a loyal and happy customer base.
Product Feedback
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8 MIN READ
6 User Engagement Strategies to Drive Product Feedback
Creating a feedback program your users actually engage with is the goal. Use this guide to develop your own program.
UserVoice Updates
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5 MIN READ
Introducing Custom Idea Fields and Advanced Filtering
Introducing two feature updates from UserVoice: With Custom Idea Fields, UserVoice admins have the power to create their own data fields. Advanced Filtering allows admins to apply multiple filters to feedback data for more granular analysis.
Product Management
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10 MIN READ
8 Steps to Acing a Customer-Centric Product Strategy
Learn about the benefits of adopting a customer-centric product strategy and how it can drive success for your business on the UserVoice blog. Read now.
Product Feedback
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14 MIN READ
How To Launch and Promote UserVoice With Your Customers to Get the Most Out of Your Feedback Program
Adopting a customer feedback program is the perfect way to foster a greater understanding of your customers and their needs.
Product Feedback
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15 MIN READ
What Is a Feature Request and How Can You Use It To Connect With Customers?
The most substantial benefit of the feature request process is that it fosters connection to your users, thus deepening their relationship with your product.
UserVoice Updates
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18 MIN READ
UserVoice: 2022 Product Year in Review
2022 was full of milestones for our team at UserVoice — from launching a brand new product to expanding upon the core functionality of our software
Product Management
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12 MIN READ
What Is Customer-Centered New Product Development, and Why Does It Matter?
Learn how to center new product development around your customers. Check out our blog post on customer-centered new product development.
Product Feedback
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12 MIN READ
In-App User Feedback: How and Why to Capture Feedback in Your App
Learn the key methods and best practices for capturing in-app user feedback to assist product managers in app development.
Product Management
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12 MIN READ
3 Major Product Management Trends for 2023
Amid economic instability, major SaaS companies like Netflix, Shopify, Groupon, and Loom have chosen to scale down their teams in order to weather an anticipated recession
Product Management
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10 MIN READ
7 SaaS Pricing Models for 2023
Thinking about updating your SaaS product pricing? Learn about seven popular pricing options and the strategy behind them.
Product Management
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8 MIN READ
How To Use Customer Data for a Better CX
Learn how customer data can help you improve customers’ experience with your brand.
Product Management
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10 MIN READ
4 Product Design Principles for a Customer-Centric Product
Good product design exists at the intersection of UX, aesthetics, interactions, and psychology.
Product Management
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12 MIN READ
Value Hypothesis 101: A Product Manager's Guide
Humans make assumptions every day—it’s our brain’s way of making sense of the world around us, but assumptions are only valuable if they're verifiable.
Product Management
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14 MIN READ
The 11 Best Product Management and Engineering Tools We’re Using in 2023
Discover the tools UserVoice is using in 2023 to improve efficiency and boost productivity. Read our latest blog post.
Product Feedback
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10 MIN READ
What Is Customer Advocacy, and How Do You Build It for B2B SaaS?
Discover the power of customer advocacy and how it can drive product success. Read our blog post on customer advocacy.
Product Feedback
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18 MIN READ
A Complete Guide to Customer Feedback
Every product roadmap has unexpected twists and turns, but customer feedback forms the signposts that can guide you in the right direction.
Product Management
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10 MIN READ
How Marketing Supports Product-Led Growth
Companies that use product-led growth are twice as likely to double their year-over-year revenue compared to their sales-led counterparts.
Product Feedback
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12 MIN READ
Dogfooding 101: Use Your Product To Drive Internal Alignment
“Dogfooding” describes the use of your new product by your own team before releasing it to the public. It’s sometimes phrased as “eating your own dog food” or “employee product testing.”
Product Feedback
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8 MIN READ
SaaS Sales: How to Find Out What Motivates Users to Buy
Discover how to uncover the drivers behind user behavior and uncover what motivates users to buy. Read the latest blog post on UserVoice.
Product Feedback
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10 MIN READ
How to Prioritize Customer Needs and Stay Within Budget
When you’re faced with a lot of customer feedback, it’s difficult to know which product changes you should tackle first—any product changes you make will have an impact on your growth and overall success.
Product Management
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10 MIN READ
How Product Management Can Work Effectively with Sales
In order to create an organization that is dynamic and responsive to the market, the relationship between product management and the sales team should
Product Management
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10 MIN READ
How to Calculate (and Improve) Your Customer Retention Rate
According to 2021 research from McKinsey, top-performing, fast-growing SaaS companies earn median net retention rates of 120% or more—and they grow at a rate of 20% annually without adding a single new customer.
Product Feedback
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12 MIN READ
How to Find Ideal Beta Testers
How do you find beta testers who are ideal, and how do you qualify them?Steven Telio breaks it down.
UserVoice Updates
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4 MIN READ
Introducing Outreach: Get Granular Feedback When you Need it
Get granular feedback when you need it with email Outreach. Read our blog post to find out how.
Product Management
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10 MIN READ
The Top 4 Customer Experience Metrics to Track (+Best Practices)
Tracking customer experience metrics might not be as dramatic as criminal profiling, but it’s just as important for solving a mystery—in the case of your product, the mystery of customer opinion.
Product Feedback
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10 MIN READ
How to Collect Customer Feedback From Your Colleagues
Executives and Sales, the two internal groups whose feedback was rated the least valuable, have the most influence in shaping the product roadmap.
Product Feedback
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16 MIN READ
11 Reasons New Products Fail
It’s hard to know how the market will react to a product and marketing messaging. Hence why it’s crucial to test these things beforehand. Ask potential users for feedback and test their response to the marketing message.
Product Management
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8 MIN READ
How to Build a Product-Market Fit Framework in 3 Steps
Achieving measurable product-market fit (or PMF) early on is a sign of a great product, but your work is far from over.
Product Feedback
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8 MIN READ
An Introduction to Qualitative Data Analysis
Qualitative data can seem difficult to parse—and may seem like it’s better suited for marketing (https://uservoice.com/blog/work-effectively-with-marketing) than product management.
Product Validation
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8 MIN READ
How We Find the Right People for Product Validation
There are far too many variables in any given market and for any given product for me to recommend a step-by-step process for recruiting participants for a study.
Product Management
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7 MIN READ
How to Measure Product-Market Fit Over Time
If customer adoption is low or it doesn’t drive enough revenue, these could be signs that your feature doesn’t have a good product-market fit.
Product Management
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8 MIN READ
Removing Features From a Product: How to Know When It's Time
When usage is consistently low for 90 days or more, it’s time to look into the reasons why, and maybe consider retiring or improving a feature. Look into the maintenance costs of the feature, its relevance, the importance of the problem it solve
Product Management
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12 MIN READ
How to Find Product-Market Fit Before You Launch a New Feature
Product-market fit is difficult to predict: For SaaS product teams, accurately gauging what target customers want can be more of an art than a science.
Product Validation
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11 MIN READ
How to Create a Scalable Product Validation Testing Process
To build new features into your product, you need multiple developers. Add to that the investment that goes into infrastructure, research
Product Validation
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8 MIN READ
How Our Product Team Uses Cross-Functional Collaboration to Make a Better Product
Take your product to the next level with our tips on how to leverage all departments. Check out our blog post now.
Product Validation
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7 MIN READ
3 Stages of the Product Validation Process Where You Need User Feedback
When thinking about a new product feature, you want to make sure it solves an actual problem for your target market and that they’re willing to adopt the new feature. To get there, you have to validate your idea for the new product feature.
Product Validation
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7 MIN READ
How Our Ongoing Ideation Process Led Us to Create Product Validation Software
Learn how to create a validation process for your product development with UserVoice's guide on creating Validation. Get tips and insights on how to validate user ideas and make better products.
Product Validation
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3 MIN READ
UserVoice Launches UserVoice Validation, a Radically Simple Way for Product Teams to Conduct Meaningful Research
Businesses looking to incorporate user-informed product research can now use UserVoice Validation to quickly test product ideas and existing product functionality.
Product Validation
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6 MIN READ
Google’s Design Sprint Process Is Flawed — How to Improve Your Next Sprint With Validation
If you go through the entire sprint process building on a faulty assumption or an incorrect hypothesis, you’ll end up with a solution that doesn’t solve your initial problem.
Product Validation
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9 MIN READ
10 User Feedback Questions to Validate Your New Feature Idea (And Why They Matter)
The specific user feedback questions you ask will impact the information you get back. So, what are the “right” questions to ask?
Product Validation
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8 MIN READ
Validating UserVoice: How We Approach Product Validation for Our Own Products
The idea for our new product, UserVoice Validation, came from a request from our customers: the ability to use our customer feedback tools to ask
Product Validation
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6 MIN READ
Product Validation: The Key to Developing the Best Product Possible
Continuous product validation is the key to developing the right product for your market and making sure your features are adopted by your users.
Product Management
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1 MIN READ
UserVoice Customer Conversation Series
Get to know the people behind the product and discover how you can elevate your own product feedback program.
Product Feedback
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6 MIN READ
Validating Product Decisions: Tips From 8 Experts
Discover how these 8 product feedback experts save resources by validating product decisions with their users early and often.
Product Feedback
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6 MIN READ
Managing Feature Requests: A Comprehensive Guide
Feature requests are precious opportunities to better serve your users’ ever-evolving needs, discover how to streamline that process to create better products.
Product Feedback
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6 MIN READ
3 Tips for Improving Your Feature Request Responses
Feature requests hold invaluable information for SaaS businesses and the way you follow up can make or break your business.
Product Feedback
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5 MIN READ
How to get more user feedback for your B2B SaaS product
If you’re not welcoming user feedback about your product, you’re likely missing out on valuable product opportunities.
Product Feedback
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7 MIN READ
Breaking Down the Product and Engineering Wall: A Catalyst for Product Success
Discover how aligning your product and engineering teams could be the catalyst for your product success.
Product Feedback
|
MIN READ
Product backlog keeping you up at night? Throw it away.
Is your product backlog is hindering your product and engineering teams from building the software your customers actually want?
Product Feedback
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5 MIN READ
How we Doubled our Product Releases by Adopting Shape Up
Is the software you’re building delivering the most value to your customers? When we asked ourselves at UserVoice this very question at the beginning of 2020 we weren’t proud of our answer.
UserVoice Updates
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2 MIN READ
Get customer voices out of the stands and onto the field with UserVoice and Microsoft Teams
We’ve said it before, and we’ll say it again: committing to customer-centricity means making it an organization-wide effort.
UserVoice Updates
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3 MIN READ
Go beyond votes and customer quotes to surface your most valuable product opportunities
For B2B organizations, gaining an actionable understanding of customer needs takes more than just votes and customer quotes.
UserVoice Updates
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3 MIN READ
Introducing UserVoice’s Gainsight Integration
We strongly believe Product and Customer Success teams are key partners in customer-centricity.
UserVoice Updates
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4 MIN READ
New in UserVoice: Feedback Management Tools for your Front-Line
Customer-centricity is a team sport. Every functional area and individual in your organization plays its own role in living up to your company’s commitment to customer-centricity.
UserVoice Updates
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4 MIN READ
How well is your customer feedback program performing?
I think it’s safe to assume the majority of product teams agree that customer feedback is a critical input for making customer-centric product decisions.
UserVoice Updates
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4 MIN READ
More Action, Less Analysis: Feedback Insights at your Fingertips
Today, we’re excited to announce two new dashboards now available in your UserVoice admin console.
Product Feedback
|
6 MIN READ
Customer Empathy: What it is and How to Build it
It’s common knowledge that empathy is one of the most powerful soft skills for product managers.
Product Feedback
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8 MIN READ
How to Communicate Product Changes To Your Users
Communicating product changes is an important aspect of the relationship between a customer and the products they use and rely upon.
Product Feedback
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4 MIN READ
How to Foster Shared Understanding of Customer Needs
Customers are all that really matter. You can build the slickest products in the world and offer seemingly amazing services, but if people aren’t buying
Product Management
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7 MIN READ
Top 5 Technical Skills Every Product Manager Should Know
While a technical background is a mandatory prerequisite for becoming a product manager, there are some technical skills worth having in your toolbox.
Product Feedback
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6 MIN READ
How to Start a Customer Advisory Board
Starting a customer advisory board is one of the best ways to collect feedback from users and gain new product and business insight.
Product Feedback
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5 MIN READ
User Research vs Market Research: When and How to Use Both
Most great products don’t happen on accident. They’re the result of creativity, innovative thinking, and in the majority of cases, a lot of research.
Product Feedback
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6 MIN READ
5 Costly User Research Mistakes (and How to Avoid them)
From an outside perspective, conducting user research can seem like child’s play. You ask users a few questions,
Product Feedback
|
5 MIN READ
5 Tips for Successful Customer Feedback Surveys
Customer feedback surveys are a highly-effective method for gathering feedback to improve your product.
Product Feedback
|
7 MIN READ
B2B Customer Feedback: Best Practices for 6 Popular Feedback Channels
A scalable customer feedback program is particularly important for B2B organizations. Learn best practices for 6 common B2B customer feedback channels.
Product Feedback
|
5 MIN READ
7 Best Practices for Closing the Customer Feedback Loop
How to close the feedback loop with customers and ensure you're getting the most out of your Voice of Customer (VoC) program while improving your product.
Product Feedback
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4 MIN READ
Top 5 Reasons Your Jira Backlog Fails You
There’s a strong chance you and your dev team are already relying on Jira for backlog management of technical projects, assigning bugs and scheduling sprints.
Product Management
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4 MIN READ
The One Question You Need to Answer as a New Product Leader
Your success in a new Product Management role depends on learning the answer to this one question in your first 60-90 days.
Product Feedback
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5 MIN READ
Surprise Insights: Coping with Unexpected Product Feedback
One of the most important things that product managers do is listen to our customers, but what if they tell us something entirely from left field?
Product Feedback
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5 MIN READ
Focus on the Metrics that Matter: Identifying Your Product's Key Metrics and KPIs
How to identify the product metrics that matter most and ensure your development strategy and priorities align with KPIs
Product Management
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4 MIN READ
How to Spot the Gaps You Inherited
Product Managers can perform audits of the new organization, to identify any personnel or process gaps that you’re inheriting in your new role.
Product Management
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4 MIN READ
Overcoming your Company's Fear of Failing
There are rewards to rapidly testing when you’re a startup. But once you’re established, the stakes are different and so is the tolerance for failure.
Product Management
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4 MIN READ
Building Relationships with Other Team Leaders
Product managers should know how to build relationships with other team leaders and understand the necessary maintenance to keep them alive and strong.
Product Management
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4 MIN READ
How to Get Roadmap Buy-in: Tell a Good Story
Numbers are great—when the black ones get bigger and the red ones get smaller, it’s always a good thing. And yeah, charts are awesome—arrows pointing up and to the right portend great things in the future,
Product Management
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4 MIN READ
How to Ace Competitive Analysis
Constantly comparing yourself to your peers might be silly when you're in high school, but in the work world, it's a different story. Keeping tabs on the competition in business isn’t a petty affair
Product Management
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4 MIN READ
Why Product Managers Should Learn to Love Deadlines
Product managers and deadlines have a complicated relationship for a wide variety of reasons. We often hate them because of the constraints that they put on us,
Product Management
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5 MIN READ
Stop Building for the Sake of Building
The more stuff your product can do, the more markets and personas you’re satisfying.
Product Management
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4 MIN READ
Security and Product Management
As a 21st century product manager, there’s a pretty good chance your product suite includes something that is connected to the Internet.
Product Feedback
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4 MIN READ
You Are Not the Customer...Even When You Are
Many product managers are faced with the challenge of building solutions for industries they have no hands-on experience with.
Product Management
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4 MIN READ
You, The Product: Personal Branding for Product Managers
Branding might be the domain of the marketing department, but when it comes to personal branding, everyone is on their own.
Product Management
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4 MIN READ
Product Management by Committee: A Recipe for Disaster
It sounds like a really attractive proposition -- let’s all get together and decide, as a team, where we want the product to go! It’s a deceptively
Product Management
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4 MIN READ
4 Data Pitfalls Product Managers Need to Watch Out For
There’s no arguing that decision makers now have more information than ever to help them make those decisions, but that’s not always a good thing.
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