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Results
Product Feedback
|
14 MIN READ
How To Launch and Promote UserVoice With Your Customers to Get the Most Out of Your Feedback Program
Adopting a customer feedback program is the perfect way to foster a greater understanding of your customers and their needs.
Product Feedback
|
15 MIN READ
What Is a Feature Request and How Can You Use It To Connect With Customers?
The most substantial benefit of the feature request process is that it fosters connection to your users, thus deepening their relationship with your product.
UserVoice Updates
|
18 MIN READ
UserVoice: 2022 Product Year in Review
2022 was full of milestones for our team at UserVoice — from launching a brand new product to expanding upon the core functionality of our software
Product Management
|
12 MIN READ
What Is Customer-Centered New Product Development, and Why Does It Matter?
Your customers want to know your business prioritizes not only their needs but their interests and their investments in your products—and customer centricity
Product Feedback
|
12 MIN READ
In-App User Feedback: How and Why to Capture Feedback in Your App
Learn the key methods and best practices for capturing in-app user feedback to assist product managers in app development.
Product Management
|
12 MIN READ
3 Major Product Management Trends for 2023
Amid economic instability, major SaaS companies like Netflix, Shopify, Groupon, and Loom have chosen to scale down their teams in order to weather an anticipated recession
Product Management
|
10 MIN READ
7 SaaS Pricing Models for 2023
Thinking about updating your SaaS product pricing? Learn about seven popular pricing options and the strategy behind them.
Product Management
|
8 MIN READ
How To Use Customer Data for a Better CX
Learn how customer data can help you improve customers’ experience with your brand.
Product Management
|
10 MIN READ
4 Product Design Principles for a Customer-Centric Product
Good product design exists at the intersection of UX, aesthetics, interactions, and psychology.
Product Management
|
12 MIN READ
Value Hypothesis 101: A Product Manager's Guide
Humans make assumptions every day—it’s our brain’s way of making sense of the world around us, but assumptions are only valuable if they're verifiable.
Product Management
|
14 MIN READ
The 11 Best Product Management and Engineering Tools We’re Using in 2023
Product Feedback
|
10 MIN READ
What Is Customer Advocacy, and How Do You Build It for B2B SaaS?
The B2B purchasing process can feel complicated for customers. They have to weigh a bevy of product features against their business needs and budget, sometimes without a complete understanding of what a SaaS
Product Feedback
|
18 MIN READ
A Complete Guide to Customer Feedback
Every product roadmap has unexpected twists and turns, but customer feedback forms the signposts that can guide you in the right direction.
Product Management
|
10 MIN READ
How Marketing Supports Product-Led Growth
Companies that use product-led growth are twice as likely to double their year-over-year revenue compared to their sales-led counterparts.
Product Feedback
|
12 MIN READ
Dogfooding 101: Use Your Product To Drive Internal Alignment
“Dogfooding” describes the use of your new product by your own team before releasing it to the public. It’s sometimes phrased as “eating your own dog food” or “employee product testing.”
Product Feedback
|
8 MIN READ
SaaS Sales: How to Find Out What Motivates Users to Buy
Why do customers choose to buy one SaaS product over another? The reasons why someone chooses your product over a competitor’s matter to your product’s success. If you understand why customers buy, you stand the best chance of maintaining any early wins you’ve earned and repeating that positive trajectory for the future.
Product Feedback
|
10 MIN READ
How to Prioritize Customer Needs and Stay Within Budget
When you’re faced with a lot of customer feedback, it’s difficult to know which product changes you should tackle first—any product changes you make will have an impact on your growth and overall success.
Product Management
|
10 MIN READ
How Product Management Can Work Effectively with Sales
In order to create an organization that is dynamic and responsive to the market, the relationship between product management and the sales team should
Product Management
|
10 MIN READ
How to Calculate (and Improve) Your Customer Retention Rate
According to 2021 research from McKinsey, top-performing, fast-growing SaaS companies earn median net retention rates of 120% or more—and they grow at a rate of 20% annually without adding a single new customer.
Product Feedback
|
12 MIN READ
How to Find Ideal Beta Testers
How do you find beta testers who are ideal, and how do you qualify them?Steven Telio breaks it down.
Product Feedback
|
4 MIN READ
Introducing Outreach: Get Granular Feedback When you Need it
With Outreach, product managers can quickly email customers follow-up questions about an idea without having to leave UserVoice. The responses are then automatically linked to the idea, providing a centralized view of all of the feedback received.
Product Management
|
10 MIN READ
The Top 4 Customer Experience Metrics to Track (+Best Practices)
Tracking customer experience metrics might not be as dramatic as criminal profiling, but it’s just as important for solving a mystery—in the case of your product, the mystery of customer opinion.
Product Feedback
|
10 MIN READ
How to Collect Customer Feedback From Your Colleagues
Executives and Sales, the two internal groups whose feedback was rated the least valuable, have the most influence in shaping the product roadmap.
Product Feedback
|
16 MIN READ
11 Reasons New Products Fail
It’s hard to know how the market will react to a product and marketing messaging. Hence why it’s crucial to test these things beforehand. Ask potential users for feedback and test their response to the marketing message.
Product Management
|
8 MIN READ
How to Build a Product-Market Fit Framework in 3 Steps
Achieving measurable product-market fit (or PMF) early on is a sign of a great product, but your work is far from over.
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