Give every business unit its own view of customer feedback, roll it all up for leadership, and meet the security bar your procurement team expects. It runs on the same customer feedback software as the rest of UserVoice.
When five people across business units flag the same problem, that's one signal, not five tickets. UserVoice links every request to the account behind it, merges duplicates into one theme, and weights it by revenue, so priority holds up across the whole portfolio. It also underpins voice of the customer software programs that span multiple business units.
Enterprise feedback management software handles customer feedback at the scale and security level larger organizations need: segmenting it by business unit or account, enforcing access controls, and rolling everything up for leadership.
Smaller tools are built for one team and one inbox. UserVoice segments feedback across business units, enforces SSO and role-based access, and rolls it all up into one executive view.
Yes, UserVoice is SOC 2 Type II certified out of the box.
Yes. Feedback is segmented by account, region, or business unit automatically, so every team sees the view relevant to them.
UserVoice offers three new modern plans: Launch, Business and Enterprise, starting at $12,000/yr. Only full-access admins count toward your plan, and feedback, portal users and view-only admins are unlimited. See the pricing page for what each plan includes, or book a demo for a quote.
Yes, free trials are available. Book a demo and we'll set you up with a workspace so your team can try UserVoice hands-on for 30 days.
Get a free 30-day trial after your demo, see your own customer feedback in a real account.
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