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Stay customer-centric even as you grow
We have over a decade’s worth of experience helping organizations elevate their product management processes through the power of feedback. With UserVoice, you can organize, communicate, and build around your users’ feedback across your teams.
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Keep customers within reach
Send your customers a powerful message: we’re listening. With automatic notifications and built-in communication tools, it’s easy to follow up on requests and let your customers know they’ve been heard.
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Streamline feedback collection across your entire organization
Give your customer-facing teams the power to capture important customer feedback into a single source of truth without interrupting their workflow.
Dynamic customer insights
Uncover key customer needs and increase revenue by prioritizing feedback with Salesforce or your CRM data. Filter by customer segment to see what matters most to your highest-value accounts, power users, and at-risk customers.
Top Rated in all of the right places
“We look for every chance to inject the voice of our customers into how we build Procore. UserVoice is a great tool to rank requests coming from existing customers.”
Wyatt Jenkins, SVP. Product, Procore
Built for scale
Any volume of feedback made readily available and actionable.
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Powerful search
AI-driven merge recommendations
Configurable and branded emails w/ DKIM support
Google Translate powered localization
Level AA WCAG 2.0 adoption
Enterprise-level security
Data security is paramount to us. Our SOC 2 Type 2 certification means you can work safely and confidently with UserVoice.
SOC II Compliance
US and EU Hosting available
GDPR and CCPA compliant
24/7 monitoring for system performance and anomalies
Comprehensive User Authentication
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Streamlined onboarding
Leveraging our team’s rich experience, we’ll work with you to create and execute an onboarding plan tailored to your team’s unique needs, timeline, and desired outcomes.
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Ongoing success
As your organization grows, so will your feedback program. We’ll help your team evolve your approach to product feedback to accomplish your business goals.
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Dedicated support
Your success is at the heart of everything we do. Receive personalized guidance from a dedicated CSM and our technical team whenever you need it.
Do more with product feedback
See what an all-in-one feedback solution can do for your team.