By outcome · Rebuild customer trust

Show customers you’re listening by closing the loop on what matters to them.

01

Make customers feel heard

Capture feedback in a structured way that ensures nothing disappears into a void.

02

Demonstrate progress transparently

Share what you’re working on and why, so customers understand your direction.

03

Close the loop automatically

Notify customers when their requests are addressed or released.

How it works

How UserVoice turns input into insight

01

AI Idea Insights

Automatically summarize and surface the most important ideas across all feedback.

02

Indexing

UserVoice helps rank ideas by real customer impact, revenue, demand, and more.

03

Theme Detection

Detect emerging patterns and recurring themes across customer submissions. Those submissions arrive through a customer feedback portal.

04

Segments

Analyze feedback by customer type, plan, or account to understand demand.

05

Data Enrichment

Attach user, account, and revenue data to every idea automatically.

06

Data Integration

Capture feedback from your portal, widget, Slack and customer-facing teams in one centralized system. Centralizing it is the job of customer feedback software.

Integrations

UserVoice works out-of-the-box with what you already use

Fullstory integration logo
Salesforce integration logo
Slack integration logo
Zendesk integration logo
UserVoice
Azure DevOps integration logo
Jira integration logo
Gainsight integration logo
Microsoft Teams integration logo

Get clear on what matters

Get a free 30-day trial after your demo, see your own customer feedback in a real account.

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