Align Roadmaps with Intelligent Feedback for Effective Product Strategy
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Gather, prioritize, and close the loop on product feedback
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Make your customers an invaluable extension of your product team
Inform Product Strategy
Prioritize what to build next with user insights and powerful customer feedback analytics
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Leverage customer insights to validate ideas before you build
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Foster collaboration by bringing feedback to the forefront of your roadmap planning
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Establish streamlined workflows with out-of-the-box integrations
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Product Feedback
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5 MIN READ
Surprise Insights: Coping with Unexpected Product Feedback
One of the most important things that product managers do is listen to our customers, but what if they tell us something entirely from left field?
Product Feedback
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5 MIN READ
Focus on the Metrics that Matter: Identifying Your Product's Key Metrics and KPIs
How to identify the product metrics that matter most and ensure your development strategy and priorities align with KPIs
Product Feedback
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4 MIN READ
You Are Not the Customer...Even When You Are
Many product managers are faced with the challenge of building solutions for industries they have no hands-on experience with.
Product Feedback
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4 MIN READ
Beware the Customer Bully: 3 Ways Product Managers Can Keep Bullies at Bay
It’s common knowledge that “the customer is always right”, isn’t it? We all know that’s not quite true, but what happens when the customer is not
Product Feedback
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4 MIN READ
Gleaning Product Insights from Your User Onboarding Process
The customer onboarding process is a vital stop on the path to customer happiness and product success.
Product Feedback
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7 MIN READ
How to Get Valuable Product Insight from Customer-Facing Teams
Internal feedback can come from lots of different places within your organization, and it’s essential for a product manager to capture and address it all
Product Feedback
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4 MIN READ
Infographic: Customer Powered Product Decisions
Product feedback is an invaluable resource for informing roadmap decisions for both new and established products, and product teams across the board constantly
Product Feedback
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4 MIN READ
Onboarding: Don’t Let Your Customer Relationships Stumble Out of the Gate!
A product is more than just the bits and bytes that comprise the software. It’s more than the user experience that someone has when they’re inside your software
Product Feedback
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5 MIN READ
How to Be Customer-Centric at Scale
Running a business at scale doesn't mean customer-centricity goes out the window. Here's several ways to keep the customer at the core of what you do even as you scale up.
Product Feedback
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5 MIN READ
7 Customer Feedback Nightmares Product Managers Can Avoid
With that in mind, here are 7 of the most common customer feedback nightmares Product Managers face and a few sharp strategies for avoiding them.
Product Feedback
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6 MIN READ
5 Channels for Gathering Feedback from Internal Stakeholders
Gathering feedback from internal stakeholders in your organization is fundamental to developing a successful product.
Product Feedback
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4 MIN READ
11 Essential Non-Technical Product Management Skills
Product managers are often told that they are the CEOs of product; their diverse competencies include essential non-technical product management skills.
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