UserVoice Blog

Is your product backlog is hindering your product and engineering teams from building the software your customers actually want?

Is the software you’re building delivering the most value to your customers? When we asked ourselves at UserVoice this very question at the beginning of 2020 we weren’t proud of our answer.

It’s common knowledge that empathy is one of the most powerful soft skills for product managers.

Communicating product changes is an important aspect of the relationship between a customer and the products they use and rely upon.

Customers are all that really matter. You can build the slickest products in the world and offer seemingly amazing services, but if people aren’t buying

Starting a customer advisory board is one of the best ways to collect feedback from users and gain new product and business insight.

Most great products don’t happen on accident. They’re the result of creativity, innovative thinking, and in the majority of cases, a lot of research.

From an outside perspective, conducting user research can seem like child’s play. You ask users a few questions,

Customer feedback surveys are a highly-effective method for gathering feedback to improve your product.

A scalable customer feedback program is particularly important for B2B organizations. Learn best practices for 6 common B2B customer feedback channels.

How to close the feedback loop with customers and ensure you're getting the most out of your Voice of Customer (VoC) program while improving your product.

There’s a strong chance you and your dev team are already relying on Jira for backlog management of technical projects, assigning bugs and scheduling sprints.