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Product Management
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8 MIN READ

A Guide to Product Management Roles (and How They Compare)

Trying to decipher where one product team role ends and another begins can be a head-scratcher, even for those who’ve been working in the product world for a long time.

EDITOR'S PICKS

Product Management
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17 MIN READ

A Product Roadmap Guide: Everything You Need To Know

Discover what a product roadmap is, why they're important, and explore the various types of product roadmaps in our latest blog.
by Tricina Elliker, Content Marketing
Product Management
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10 MIN READ

6 Common Product Discovery Mistakes (And How To Avoid Them)

In this article we explore how to sidestep the top six product discovery mistakes to be well on your way to building products that delight your users.
by Kinjal Dagli, Senior Content Marketing
Product Feedback
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16 MIN READ

How to Get Team Buy-In on your Customer Feedback Program

Customer feedback programs are your ticket to long-lasting and high-value customer relationships. They reveal gaps in your product so you know what customers need to solve their problems.
by Kinjal Dagli, Senior Content Marketing
Product Management
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4 MIN READ

13 Questions to Ask in a Product Pre-Mortem

Conducting a “postmortem” means analyzing what took place during a release cycle. But some PMs conduct a product “premortem” analysis to avoid failure.
Product Feedback
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4 MIN READ

Product Experts Weigh In: Paul Jackson on Customer Feedback Best Practices

Newsmart Product Manager Paul Jackson shares his firsthand insights on customer feedback best practices.
Product Feedback
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4 MIN READ

Product Experts Weigh In: Jeff Lash on Quality Feedback and What "Voice of Customer" Really Means

We talked to Jeff Lash, Service Director of the Product Management advisory service for Sirius Decisions, on customer feedback & "Voice of Customer."
Product Feedback
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4 MIN READ

Customer Advisory Board Best Practices

A Customer Advisory Board, or CAB, is your opportunity to tap into your most insightful customers and gather their opinions on your product & the market.
UserVoice Updates
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4 MIN READ

New Metrics Help You Gain Deeper Insights

We’ve recently added two new time-oriented metrics to provide another layer of context to the feedback you receive.
Product Feedback
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9 MIN READ

3 Company Blow-Ups that a Voice of Customer Program Could Have Prevented

How Uber, Netflix, and JC Penney could have prevented historic brand blow-ups with a good Voice of Customer program.
Product Feedback
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4 MIN READ

How to get from Firehose of Ideas to a Strategic Product Roadmap

Product planning and strategizing can be an exciting process — and not just for product managers.
Product Feedback
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5 MIN READ

Customer Feedback Best Practices: Usability Testing

Feedback from usability testing can help identify ways to improve your product & customer experience. Here's best practices, and pros and cons of user testing.
Product Feedback
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4 MIN READ

Product Experts Weigh In: Sarah Doody on Micro-Feedback

We talked to UX designer and product expert Sarah Doody and learned what "micro-feedback" is and why it's so important.
Product Management
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4 MIN READ

How to Tame Your Product Backlog

Overwhelmed by your product backlog? We break down some strategies for organizing and leveraging it so you can get your features - and sanity - in order.
Product Management
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4 MIN READ

The Secrets Behind Pinterest's Outrageous Growth: An Interview

We interviewed John Egan, Pinterest Engineer Manager, and learned four key ways their product-driven Growth team drives their success.
UserVoice Updates
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4 MIN READ

New Features Allow You to Manage Feedback at Scale

Uservoice's new features help you better manage feedback, and new metrics to provide more context to help you make better product decisions.