UserVoice simplifies the arduous tasks of gathering user feedback and making sense of it. Make product management decisions based on user demand and impact.
Of course as a product manager a core responsibility is to understand your customer and getting the insights in as many ways as you can. But there are certain activities that are worth more time than others. UserVoice can help you manage the spreadsheets of comments and emails from sales and support so you can reallocate your time for customer interviews or strategic planning.
UserVoice is the only solution that allows you to segment potential product ideas by any evaluation criteria you need giving you the ability to do in-depth analysis when evaluating your roadmap strategy. Plus, with data to backup decisions, you can minimize debates with both internal and external stakeholders.
Better connect Product and Engineering while maintaining existing systems and workflows. With UserVoice’s Jira and Visual Studio Team Services integrations, your team can have a single source of truth for customer feedback so engineering can see original customer feedback, rationale for building feature they are building and understand the impact.
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It’s been shown that increased communication with customers promotes more engagement and feedback. We enable you to automatically update supporters of an idea as it moves through different product development stages - from discovery to planning to development and launch - so your customers never feel like they’re in the dark.
Ensure success for your new feature or release and create a process to capture feedback and data from the start.
Capture feedback to help you quickly iterate before your product goes GA.
Have a process that enables you to use customer information at the core of decision-making.
A centralized, aggregated system for getting customers’ ideas through your sales or support teams.
