Surface common customer problems and identify feature gaps with UserVoice and Zendesk
Ensure your customers’ needs are heard
Support teams can effortlessly capture customer feedback and pass it to UserVoice from within Zendesk. Feedback is associated with the customer who shared it so you can understand the whole story.
Eliminate the feedback black hole
Don’t leave your internal teams in the dark! Enable your Support team to subscribe to automatic updates on the status of specific ideas.
Deepen customer relationships
Your Support team plays a critical role in making sure customers are heard. When a customer takes the time to point out feature gaps or usability issues UserVoice helps make implicit feedback tangible.
Want to see how UserVoice and Zendesk work with the rest of your customer-centric stack?