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Communication
Two-way sync
Feedback capture

Give your most important stakeholders a voice

Connect Uservoice and Zendesk to empower your support team to give users a voice by escalating customer problems and feature gaps to the product team.

What you can do

Surface common customer problems and identify feature gaps with UserVoice and Zendesk

Ensure your customers’ needs are heard

Support teams can effortlessly capture customer feedback and pass it to UserVoice from within Zendesk. Feedback is associated with the customer who shared it so you can understand the whole story.

Eliminate the feedback black hole

Don’t leave your internal teams in the dark! Enable your Support team to subscribe to automatic updates on the status of specific ideas.

Deepen customer relationships

Your Support team plays a critical role in making sure customers are heard. When a customer takes the time to point out feature gaps or usability issues UserVoice helps make implicit feedback tangible.

How it works

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Get clear on what matters

Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.

Talk to an Expert