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Communication
Two-way sync
Feedback capture

Put customers at the core of your organization’s operations

Uservoice’s Slack integration enables you to keep your whole organization aware of what your customers are saying. Capture feedback and perform common actions right from Slack.

What you can do

Foster shared understanding of customer needs with UserVoice and Slack

Put customer needs front and center

Provide organization-wide visibility into what customers are saying by pushing UserVoice activity into a dedicated Slack channel.

Empower internal teams to advocate for customer needs

Enable your team to easily capture customer requests from within Slack and automatically add them to your growing repository of product feedback.

Eliminate the feedback black hole

Ensure your company is kept in the loop as you make decisions about how to act on specific pieces of customer feedback by pushing status updates into Slack.

< 5 min

Average time to connect

2-way

Sync between Slack & UserVoice

Unlimited

Channels & workspaces

How it works

Connected in minutes, working in the background

1

Connect Slack

Know which customer problems correlate with larger ACV deals, faster expansion, and higher NRR.

2

Choose channels

Surface the signals that appear 6-12 months before a customer churns across several channels.

3

Stay in sync

Differentiate between "nice to have" noise and "market-shifting demand" before competitors act.

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Salesforce

Connect Uservoice with Salesforce to get another layer of context beyond votes and translate customer feedback into revenue impact with always up-to-date B2B account information.

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Fullstory

Get the full story behind every piece of feedback with Uservoice and FullStory. See what your customers were doing before, during, and after leaving feedback.

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Get clear on what matters

Turn scattered user data into meaningful customer intelligence, guiding smarter decisions and creating a better product.

Talk to an Expert