View an account's UserVoice ideas inside Gainsight Customer 360. Give Customer Success a place to check product status and capture new feedback during the conversation.
Connect Claude, ChatGPT or Codex to UserVoice through the UserVoice MCP. Your assistant reads the same account feedback and idea statuses your team sees in Customer 360, plus each account's Gainsight health score, stage and renewal date.
See how the UserVoice MCP worksPrepare for a renewal or business review with the account's requests and their status.
Summarize Acme's open ideas and list the ones that have shipped.
Line up product requests against the renewals coming up.
Which accounts renew in the next 90 days, and what are their open ideas?
See which customer needs come from accounts at risk.
Which ideas are supported by accounts with a low Gainsight health score?
Gainsight is a UserVoice add-on.
The count includes merged and deleted ideas, while the visible list does not.
No. The embed matches on your accounts' External ID, whether it comes from Salesforce, Gainsight or another source.
Bring account status, segments and revenue into UserVoice so you can see the customers behind every request.
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Capture a product request from the ticket sidebar and link it to a UserVoice idea, with the requester attached.
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Use HubSpot company context to weigh customer requests by the accounts that make them.
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