What's new at Uservoice

What are Default Statuses?

Default Statuses allow your team to set predetermined Public and Internal Statuses for every new idea submitted to your UserVoice platform. This ensures that each idea is immediately categorized and its next steps are clearly communicated, both internally and to your users.

Why Default Statuses Matter:

1. Enhanced Transparency: Every new idea automatically receives a status, providing immediate clarity to your users about what to expect next. This transparency fosters trust and engagement, showing your users that their feedback is valued and actively managed.
2. Improved Workflow Efficiency: By automating the assignment of statuses, your team can focus more on high-impact tasks and less on administrative work. Default Statuses streamline your workflow, making idea management more efficient and less time-consuming.
3. Consistent Communication: With Default Statuses, you ensure a consistent approach to how new ideas are handled and communicated. This consistency helps in managing user expectations and maintaining a clear, organized feedback process.

Key Features:

• Public Statuses: Automatically assign a default status visible to all users, informing them of the initial stage of their idea within your feedback system.
• Internal Statuses: Set internal default statuses to guide your team on the next steps for newly submitted ideas, ensuring everyone is aligned and informed.
• Customization: Tailor the default statuses to fit your unique workflow and communication style, making the feature adaptable to your specific needs.

How to Get Started:

1. Navigate to Settings: Go to your UserVoice settings and find the Default Statuses section.
2. Set Default Statuses: Choose and set your preferred Public and Internal Statuses for new ideas.
3. Save and Apply: Save your settings, and from now on, every new idea will automatically receive your defined statuses.

By implementing Default Statuses, you'll not only streamline your idea management process but also enhance transparency and efficiency within your team. This feature is designed to help you manage feedback more effectively, ensuring that every idea gets the attention and clarity it deserves.

Introducing Enhanced Merge Match Precision: Smarter Duplicate Detection

As product managers, we know that managing feedback effectively is crucial for building great products. One challenge we often face is identifying and managing duplicate ideas. Our new Enhanced Merge Match Precision feature is here to simplify this process, making it easier and more accurate than ever.

What is Enhanced Merge Match Precision?

Enhanced Merge Match Precision helps you identify duplicate ideas with improved accuracy, ensuring your feedback is clean and actionable. By leveraging advanced algorithms and enhanced filters, this feature streamlines your workflow and saves you valuable time.

Why It Matters:

1. Accurate Detection: The upgraded detection model identifies duplicate ideas with greater precision, reducing redundancy and ensuring that each idea is unique and valuable.
2. Efficient Workflow: Enhanced filters allow you to easily view and manage suggested merges, streamlining your process and making it more efficient.
3. Flexible Management: You have the flexibility to review and decide whether to merge, ignore, or further consider duplicate ideas, giving you full control over your feedback management.

Key Features:

• Improved Detection: Advanced algorithms detect duplicates more accurately, ensuring similar ideas are consolidated effectively.
• Enhanced Filters: View all suggested merges in a single, organized grid, making it easier to manage duplicates.
• Flexible Merging Options: Review merge candidates and decide whether to merge, ignore, or ponder your decision.

How to Get Started:

1. Access Merge Matches: Go to the Merge Matches section in your UserVoice dashboard.
2. Review Suggestions: Use the enhanced filters to view and manage suggested merges.
3. Make Decisions: Decide whether to merge, ignore, or further consider each duplicate idea.

Learn more about the new workflows here.

Study the big-picture overview of your users feedback before diving into the comments and geeting down to the nitty-gritty.