What's new at Uservoice

Follow the latest improvements and product updates.

October 28, 2024

Idea Impact Reports

New Feature

Most of the time, a single Idea doesn’t represent the solution to a problem.  Idea Lists and Grid Views can show you the quantitative impact of addressing a set of Ideas, but what about a summary of the qualitative feedback?

Idea Impact Reports will read through all the feedback on a set of Ideas for you, and formulate a business case for acting on them.  What pain points would they address?  What would the value to the users be if you improved a particular area of your product?

We’ll also be giving you an assist on validation research by suggesting a list of questions that will challenge the hypothesis, and research questions to help you jump start refining requirements.

All of this happens in a minute or two, and as your feedback evolves, you can re-run the reports to see the latest potential impact. 

The reports are also designed to be shared with colleagues for discussion and product planning.  They’re even editable so that you can put your own touch on the assist that our AI PM has given you.

Click here to learn more.

October 28, 2024

Clone any List or View

New Feature

Save time creating variations of Grid Views.  If you have a complex View that you’d like another version of without having to build it from scratch, you can clone an existing View and then make changes to the new View.  And, this also works on Lists.

Newly cloned Views and Lists will be private to you, but you can always share it after making whatever changes you want.

October 28, 2024

Ad Hoc Lists of Ideas

New Feature

Gathering a list of Ideas together that you’re considering for an upcoming spring or planning meeting?  Want to group together lists of Ideas related by theme?  You can now save and share these lists of Ideas just like you would a Grid View - so you can easily collaborate with your team.  As you create them, you can see the cumulative, normalized metrics to see the quantified potential impact of the list of ideas.  These metrics are updated in real-time, so every time you come back you’ll see updated stats.

August 21, 2024

Idea Group Summaries

New Feature

Unlocking Strategic Insights with Idea Group Summaries

As product managers, we’re always looking for ways to make more informed, data-driven decisions that align with our strategic goals. That’s why the introduction of Idea Group Summaries in UserVoice is such a game-changer.  This tool allows you to go beyond individual pieces of feedback by adding data to your Idea groups, letting teams recognize the reach of these idea groups, and understanding the associated revenue impact. 

The Power of Grouping Ideas

When you group related ideas, you’re able to see the bigger picture. It’s not just a list of user requests; it’s a narrative of what your customers are asking for, what’s resonating with them, and where the gaps in your product might be. As you select multiple Ideas in the new Bulk Actions tool, UserVoice will calculate the reach across the set of selected Ideas. We’ll make sure that there’s no double counting of revenue or accounts along the way, and provide a summary of importance and urgency across the entire set of ideas. By understanding how many users are advocating for a particular set of features, and how much potential revenue is tied to those requests, you can prioritize your roadmap with confidence.

Strategic Alignment and ROI

Need to prove a hypothesis? Division on the team about what to build next? Incorporating Idea Group Summaries into your product management process ensures that your strategy is aligned with customer needs and business goals, and that your team is speaking the same language.By identifying which groups of ideas are the most critical to your business strategy,  product teams can decisively attack projects that have an obvious impact.

The most impactful product teams know the ability to cut through the noise and focus on what truly matters is invaluable. Idea Group Summaries give you the tools to do just that. By recognizing the reach and revenue impact of grouped ideas, you’re not just reacting to feedback—you’re strategically shaping the future of your product.

August 21, 2024

Bulk Actions & Multi-Select

Improvements

The improved Bulk Actions feature in UserVoice is designed to revolutionize how product teams aggregate and manage ideas. The new interface allows you to collect ideas across multiple searches and filters, giving you the flexibility to validate research hypotheses, build product themes, and test new concepts more effectively.

August 21, 2024

Concept Search

Improvements

Search is getting a meaningful upgrade with Concept Search, a more natural way to find ideas and feedback. Traditional keyword searches often miss the nuances in how users express their needs, leading to irrelevant or incomplete results. Concept Search changes the game by allowing you to search using natural language, combining keywords and phrases in a way that mirrors real human communication.

July 19, 2024

Default Status Messages

New Feature

Feeling drained from endlessly copy and pasting the marketing team's meticulously crafted status updates? Tired of trying to bring consistency to your product messaging? That's why we're taking Default Statuses to the next level with Default Status Messages.

A powerful enhancement to our Default Statuses feature, Default Status Messages allow you to set predefined messages for each custom status, automatically applied as responses, whether you're updating a single idea or managing bulk changes. This ensures that your communication is consistent, efficient, and aligned with your product strategy.

July 5, 2024

Concept Search

New Feature

We’re making research more conversational by upgrading the grid with Concept Search.

July 4, 2024

Enhanced Merge Match Precision

New Feature

Taking the work out of identifying duplicate ideas is a win for everyone. Merge Match now features:

  • Improved Detection: Upgraded model detects duplicates more accurately
  • Enhanced Filters: Filter the grid to see all suggested Merges
  • Flexible Merging: Review a filtered view of ideas with merge candidates, allowing you to merge, ignore, or ponder your decision

Learn more about the new workflows here

July 1, 2024

Default Statuses

In a perfect world, every Idea submitted by a user gets a status, even if it’s something simple like “Gathering Feedback.” This communicates to users what will happen next. Now, in your UserVoice settings, you can set default Public and Internal Statuses for each newly created Idea, streamlining your workflow and keeping everyone informed.

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